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Fred Anderson Kia

Raleigh, NC

4.4
755 Reviews
At Fred Anderson Kia we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Kia models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Sorento, Sportage, Soul, Optima, Forte or Rio? We will do everything it takes to get you that model equipped with the features you desire. If you are in the ...
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9209 Glenwood Avenue

Raleigh, NC

27617

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Showing 755 reviews

April 26, 2014

Great car buying experience. The car buying experience is not one of my favorite things in life but Tabitha was great.....helpful, patient yet persistent in a positive way. She's More

by drinnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright
Apr 28, 2014 -

Fred Anderson Kia responded

We thank you for your excellent review. Our team takes pride on being very knowledgeable and in their stellar customer service. Our team will be very appreciative of your kind words, especially Tabitha. We thank you for giving us the opportunity to earn your business and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again. Truly, Jeff Simmons

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March 26, 2014

It seems that once the papers are signed and the car is purchased the lack of communication with the customer goes out the window. I bought my car almost two years ago along with three extended warranties. More

by asedunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 24, 2014 -

Fred Anderson Kia responded

Fred Anderson Kia wrote on 3/26/2014 4:25:18 PM: Fred Anderson Kia is committed to providing high quality customer service in both the sales & service departments. We strive to make your experience here a most pleasant one. Based on your review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please feel free to contact me directly at your convenience. I look forward to hearing from you. Sincerely, Jeff Simmons General Manager (919) 785-4511 jsimmons@anderson-auto.com

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March 01, 2014

Very good buying experience. Purchased 2014 KIA soul ! And traded my 2013 soul +. They gave me a phenomenal price and great finance rate. They really worked to get my payment as low as possible . Highly More

by Nclabtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hootan Noun
Mar 03, 2014 -

Fred Anderson Kia responded

Thank you very much for you business, we are very glad you got the deal you deserved here at Fred Anderson Kia. Hope you thoroughly enjoy your new 2014 Soul! and look forward to seeing you here for service. Sincerely, Jeff Simmons General Manager

February 05, 2014

I did my research on Fred Anderson Kia dealership online I did my research on Fred Anderson Kia dealership online and I immediately noticed how happy pervious customers were with their purchase and their ex More

by Lknewsome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hootan Nour, Tabitha Wright
Feb 06, 2014 -

Fred Anderson Kia responded

I want to first say thank you for your business and wish you years of great service with your new Forte. I want to also apologize for the way the experience started out with your salesperson. We strive to give our customers an A+ experience here in both sales and service and it seems we fell short of that with you. I'm glad, in the end, we were able to get you with people that made you feel comfortable and give you the service our customers deserve. I hope to see you in the service department so we can continue that trend going forward and maintain that relationship. Please feel free to contact me at any time if I can be of assistance or if there is anything that needs to be discussed further. We appreciate you as a customer and a member of our community. Sincerely, Jeff Simmons General Manager (919)785-4511 jsimmons@anderson-auto.com

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February 01, 2014

This was my first time purchasing a car on my own. Tabitha and Braden made it extremely easy and painless! They were very helpful and answered any questions I had. I will definitely be coming back f More

by challett1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden, Tabitha Wright
Feb 06, 2014 -

Fred Anderson Kia responded

Thank you very much for your business and kind words. I'm glad Tabitha & Braden were able to take such good care of you while you were here. We look forward to seeing you here for service & hope you continue to enjoy your car for years to come. Feel free to contact me at any time if I can be of assistance. Sincerely, Jeff Simmons General Manager (919)785-4511

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January 20, 2014

Our experience was very good and well worth our drive. We drove about 1 and a half hours to get to the dealership after first speaking on the phone in reference to vehicle which we saw online. The associates More

by ruthmisklow9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright
Jan 20, 2014 -

Fred Anderson Kia responded

We are so glad you had the experience you deserved and very happy you made that 1 & 1/2 hour drive up to Fred Anderson Kia of Raleigh. Please enjoy that car and feel free to contact me at any time in the future if I can be of any assistance. Sincerely, Jeff Simmons General Manager

January 15, 2014

Joey O" is all that I can say! I guess the "O" stands for OUTSTANDING! I purchased a 2014 Kia Sorento on yesterday and he was super cool and laid-back. He took the time to explain the vehicl More

by JennieSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 18, 2014 -

Fred Anderson Kia responded

Jennie, I'm so glad you got the Sorento you wanted and the service you deserved here at Fred Anderson Kia. Joey O" does an incredible job and creates relationships with his customers that last for years. We hope to see you here again in the service department soon. Thanks again for your business and kind words! Sincerely, Jeff Simmons General Manager

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January 06, 2014

I found a used 2009 Toyota Corolla on Fred Anderson Kia's website and made the trip from Charleston, SC to Raleigh, NC. Tabitha, the sales rep I spoke with on the phone was cordial and did everything More

by ourbug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright
Jan 06, 2014 -

Fred Anderson Kia responded

We are so glad you made the drive up from Sunny Charleston SC to do business with us here in Raleigh NC. Equally as glad that your experience was as pleasant as it was. Tabitha does a great job with her customers and always goes the extra mile. Please feel free to contact me at any time if I can ever be of assistance. Sincerely, Jeff Simmons General Manager (919)785-4500

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December 30, 2013

Simply stated: Tabitha Wright is the best sales rep I have ever had the privilege of working with. She knew exactly what I wanted & got the job done in a timely manner, very pleasant buying experience! I More

by ncauctioneer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Wright, Tabitha Wright
Jan 06, 2014 -

Fred Anderson Kia responded

We greatly appreciate your business & kind words. Tabitha is outstanding and would love to hear from you when you're in for service. Please don't hesitate to call if I can ever be of assistance. Sincerely, Jeff Simmons General Manager (919)785-4500

December 29, 2013

The customer service from my salesman Ky was excellent. He helped me get the car I wanted and I love my car! I will deffinitely recommend Kia to my friends More

by kita25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ky Melton
Dec 30, 2013 -

Fred Anderson Kia responded

We greatly appreciate your business and kind words. Ky is great guy who creates lasting relationships with his customers. We hope that you enjoy that car for quite some time and look forward to seeing you from time to time when you're getting your car serviced. Please feel free to contact me directly at any time if I can be of service. Sincerely, Jeff Simmons General Manager (919) 785-4500

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