Fred Anderson Kia
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Promised what we asked for. They were attentive and thorough. Had vehicle ready by the time we finished the paperwork. They were attentive and thorough. Had vehicle ready by the time we finished the paperwork. More
My daughter and I had a phenomenal experience purchasing a Kia Spirtage EX for her at Fred Anderson Kia, and I never say this about car dealers or buying a car. I texted Fred Anderson asking for a price quo a Kia Spirtage EX for her at Fred Anderson Kia, and I never say this about car dealers or buying a car. I texted Fred Anderson asking for a price quote on. Kia Sportage. Jessica asked me what I was looking for and Dorian, a manager, got me a competitive quote. We went in, looked over the suv, test drove it, briefly negotiated and agreed to a price, then did paperwork to complete the sale. Dorian walked us through the loan process and Justin walked us through add-on services. Everyone was helpful, non-pushy, knowledgeable, and kind. I was really impressed with the professionalism at Fred Anderson Kia and would highly recommend them. More
We purchased a new KIA Telluride in October, 2023 and love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replace love the car. Had good service until September 27, 2024. Went in September 27, 2024 because window trim has fallen off. You were to order replacement trim and when we call told parts haven't arrived yet. Now the remainder of the trim in two other locations is falling off. We have made multiple calls only to be told you can't fix until parts come in. I called KIA customer service (corporation not you) and they said they couldn't help me without parts numbers. Referred them to you for that and never heard back. Called Raleigh several times again and again. You haven't been an advocate for us and we feel we need to go to NC State Consumer affairs for assistance. We would be happy to speak with Anderson management that has authority to help us but haven't been able to get passed the pretorian guard by phone. Nancy & Gordon Wallace More
I had a fantastic experience at Fred Anderson Kia when I bought my car, Mr. Acosta was incredibly helpful throughout the process. He made sure both my husband and I were well taken care of. The entire expe bought my car, Mr. Acosta was incredibly helpful throughout the process. He made sure both my husband and I were well taken care of. The entire experience was fast, friendly, and precise. Highly recommend! More
It was a well organized, loving, hoping and thriving dealership that helped me find my car! dealership that helped me find my car! More
Tayshaun McNeill was very helpful in getting us the deal we wanted and making sure we were happy with everything. we wanted and making sure we were happy with everything. More
Friendly, great customer service, very attentive to customer requests and needs. My family has bought 7 cars from this dealership in the last 8 years and we've never been disappointed. customer requests and needs. My family has bought 7 cars from this dealership in the last 8 years and we've never been disappointed. More
Dorian was especially helpful as my salesman - beyond the call of duty. Germain also GREAT at teaching all the complex "user friendly" options and settings! Lots has changed since I bought a new car over 20 call of duty. Germain also GREAT at teaching all the complex "user friendly" options and settings! Lots has changed since I bought a new car over 20 years ago that's for SURE! More