
Fred Anderson Kia
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Better experience than I could have hoped for! Everyone was very knowledgeable, trustworthy, welcoming, and straightforward. Made the experience much less stressful! Everyone was very knowledgeable, trustworthy, welcoming, and straightforward. Made the experience much less stressful! More
Well I'm a new owner of the kia k4. .. Cleveland was easy to talk to and answerd all my questions..Most knowledgeable about the car. So far I'm pleased..My concern is when I bring in fo .. Cleveland was easy to talk to and answerd all my questions..Most knowledgeable about the car. So far I'm pleased..My concern is when I bring in for regular maintenance.. I've heard it's a bit long winded FONDLY MARYANN More
Thank everyone for making the process of buying the exact car we wanted as quickly and smoothly as possible. car we wanted as quickly and smoothly as possible. More
On 4/11/25, I visited Fred Anderson Kia of Raleigh as a first-time buyer and college student, excited to purchase a 2018 Hyundai Kona that was advertised online. When I arrived, the salesman, Victor, seeme first-time buyer and college student, excited to purchase a 2018 Hyundai Kona that was advertised online. When I arrived, the salesman, Victor, seemed confused about the vehicle's identity, since it had a 2022 sticker. He later confirmed it was simply mislabeled and that it was the 2018 Hyundai Kona I had come to see. That clarification is the only reason I stayed. After running my credit, setting up insurance, and moving funds for a down payment, I was blindsided. The used car manager, John Cloutman, informed me that the vehicle I was finalizing everything for had actually been sold a week prior. The car wasn't mislabeled -- it was misrepresented. When I understandably expressed disappointment (without raising my voice), John responded with a condescending tone and told me to "bring it down a notch." He then told my parents I was "just another pin on a board" and brushed off the situation as if it was no big deal -- even after my credit was hit and I was left without a car. His attitude was not only unprofessional but deeply disrespectful. My parents recorded the interaction (intended only to remember what I said), but unfortunately, John's own rude behavior was captured too. If you're a first-time buyer or want a used car dealership that treats you like a person and not a number, I strongly recommend staying far away from Fred Anderson Kia of Raleigh. John made it clear he didn't care -- and you deserve better. More
Bradly was my sales representative and I just don’t have enough kind words to say about his professionalism and his willingness to completely understand my needs and patience with my decision making process enough kind words to say about his professionalism and his willingness to completely understand my needs and patience with my decision making process. Victor also shared in the process and was extremely helpful. This was my third Kia from Fred Anderson and this was by far the best overall experience from start to finish. Jermaine is so personable in his role and excellent brand ambassador. Everyone I have encountered has a smile and a hello every time I’ve been in for sales for service. More
I have been to Fred Anderson Kia for service and to purchase a car, and their customer service is consistently exceptional. Folks are warm and friendly, and they create a low pressure vibe. purchase a car, and their customer service is consistently exceptional. Folks are warm and friendly, and they create a low pressure vibe. More
CJ our sales person was very personable and knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible s knowledgeable. Car and pricing was as advertised and fair. Management took the time to speak with us to make sure we were getting the best possible service. Will definitely continue to support this dealership! More