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Fred Anderson Honda - Service Center

Greenville, SC

4.5
219 Reviews

219 Reviews of Fred Anderson Honda - Service Center

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August 27, 2024

Oil change appointment scheduled for 11:45 and dealership said it would take 2 hours max. We came back to pick up the car and they hadn’t even started on it and it was 2:00. An hour later they were finally f More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 31, 2024 -

Fred Anderson Honda responded

Hi Nicole, we sincerely apologize about the delay and the issue you experienced with your vehicle. We clearly fell short of our standards, and we understand how frustrating this must have been. Your feedback is invaluable, and we’ll be investigating these matters to ensure they don’t recur. Please reach out to our Service Manager, Cory Pritchett, at CPritchett@anderson-auto.net so we can resolve your concerns directly. Thank you for bringing this to our attention.

August 22, 2024

Excellent Service Advisor, Timely work, Professional Service all around despite continuous major renovations at the Dealership. More

by martysmithjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Fred Anderson Honda responded

Hi Chuck, thank you so much for leaving us your rating. We're so glad to see you enjoyed your visit. If there's anything else our team here at Fred Anderson Honda can assist you with, please don't hesitate to reach out. We look forward to serving you again. Take care!

August 22, 2024

Keith Lubrano was professional, polite and friendly. He answered all my questions. He was very nice to help me with my settings. I hope he helps me on my next visit. More

by jgh2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lubrano
Aug 31, 2024 -

Fred Anderson Honda responded

Hi there, thanks so much for leaving us your comments. We're so glad to hear you found our staff to be so helpful during your visit. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us, take care.

August 22, 2024

The staff is great and service doesn't take long. Everyone was very nice with me. More

by Daniela Cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lubrano, Ariel Sanchez
Aug 31, 2024 -

Fred Anderson Honda responded

Hi Daniela, thanks so much for leaving us your comments. We're so glad to hear you found our staff to be so helpful during your visit. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us, take care.

August 20, 2024

My service advisor, Kyle Anders, took care of me shortly after I arrived, and the work was done on my vehicle in a timely manner. More

by djshimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Kyle Anders
Aug 31, 2024 -

Fred Anderson Honda responded

Hi! We here at Fred Anderson Honda are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 20, 2024

Excellent Service Advisor, Timely work, Professional Service all around despite continuous Renovations at the Dealership More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 20, 2024

My service rep, Kyle Anders, met me as I drove in, answered my questions, and made sure everything was done in a top notch manner. He does an excellent job. More

by dglivingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 31, 2024 -

Fred Anderson Honda responded

Hi there, thank you for your review; we really appreciate you feedback. We're thrilled you enjoyed your visit an that our team provided great service. Take care!

August 19, 2024

Kyle Anders made sure that my car was taken care of in a timely manner. He does an excellent job! More

by christystevenson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Anders
Aug 23, 2024 -

Fred Anderson Honda responded

Hi, thank you for reviewing your visit with Fred Anderson Honda. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care.

August 16, 2024

Brian is a pleasure to work with. I showed up 4 hours early and he got me in right then. The work was accomplished quickly and professionally. I used to avoid Honda for service due More

by carmenmezzacappa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service.
Aug 23, 2024 -

Fred Anderson Honda responded

Hi there, we really appreciate your feedback and thank you for taking the time to share it. We’re glad we could accommodate you and that you had a quick and professional experience with us. If you need further assistance, feel free to reach out. Have a great day!

August 15, 2024

I love this dealership - I bought my car here and recently had it serviced there and they did an excellent job!!!! More

by hessiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 23, 2024 -

Fred Anderson Honda responded

Hi there! We appreciate your kind words and are delighted to hear that both your purchase and recent service were excellent. If you have any more needs or questions, don’t hesitate to contact us. Thanks again, and enjoy your day!