Fred Anderson Genesis

Beware! I worked with this dealership for close to two weeks trying to arrive at a price and once we agreed on a final out the door price and I told them I w I worked with this dealership for close to two weeks trying to arrive at a price and once we agreed on a final out the door price and I told them I wanted the car, they sold it out from under me. Someone was apparently coming to check it out and after telling them that I wanted the car before the other party arrived, the salesman Chris told me he'd try to see what he could do to tie it down. Really? I tell them I want the vehicle and that I could come get it within a matter of a couple of days and they sell it to somebody else? Lost my trust and faith in this particular dealership bigtime. There'd be no way I'd purchase a vehicle from them and suggest you be very careful trusting them. More

Service for my GV80. Service lounge is Beautiful. Service is Not. TLDR: go elsewhere for any real service. Prob: RR Window regulator broke. Window in the down posit Service lounge is Beautiful. Service is Not. TLDR: go elsewhere for any real service. Prob: RR Window regulator broke. Window in the down position. Fastest appt...two weeks. Two weeks, window open!? I took the door panel off, figured out the cheap cable system broke. Needs new regulator. Arrived today: After an hour, they tell me...it needs a window regulator - I told them that on the phone. Two days for part to arrive. Another reschedule. No loaners avail for a MONTH. This is when she started getting snarky...and yeah, she did. This would be funny if it wasn't true: I can buy the regulator on ebay for $200 and save myself a whole lotta snark from Mariah. She actually said: Do you want me to cancel the order? (after telling her I can get one on ebay). Yes, Mariah....cancel my order. More

Did not buy a car from them. After a couple of hours and several calls and emails they finally figured out that the car i was interested in they no longer had. I would think in After a couple of hours and several calls and emails they finally figured out that the car i was interested in they no longer had. I would think in todays computerized economy they could keep up with inventory a little better. The folks i dealt with were pleasant though. More

The best dealership I ever worked with. I will be purchasing my next vehicle from there. I will be purchasing my next vehicle from there. More