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Fred Anderson Cadillac - Service Center

Greer, SC

4.4
2,824 Reviews

2,824 Reviews of Fred Anderson Cadillac - Service Center

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November 11, 2024

Have had my vehicles serviced numerous times and also had some minor work done by the body shop. So far, everything has gone well. Thanks! More

by Jazzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
October 20, 2024

The service was good and the waiting area was great . This the 2nd time we have been there . Good job was done by all! More

by Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Buck! Thank you for your feedback! We’re glad to hear that you had a good experience with our service and enjoyed the waiting area. It’s great to know this was your second visit, and we appreciate your continued support. If you need anything else, feel free to reach out. Have a wonderful day!

October 06, 2024

Anderson Buick gave me an appointment quickly and proficiently completed service in about an hour. More

by roseswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel Summers
Oct 18, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for your feedback! We’re glad to hear you received prompt service and that everything was completed efficiently. If you need anything further, feel free to reach out!

September 24, 2024

Fred Anderson's service department really stepped up to help me out. I don't get around very well these days and they came for my car, performed the services it needed and brought it back in no time. Thank More

by Denverdude7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that our service department was able to assist you and make things easier. It’s our pleasure to help, and we appreciate your kind words. If you need anything else in the future, just let us know!

September 15, 2024

I own a 2014 Honda Pilot. I’ve always taken it to Dock Brooks for service since I’ve owned it and they do an exceptional job with customer service and service on the vehicle, More

by Lrsmith1271@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Easton Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am sorry you had less than a five star visit to our dealership. I would love to speak with you more about this when you have time. My direct number is 864-404-9809 Zack Moran

September 03, 2024

Spend $3100 they had the car for 4 weeks when I got the car back still had check engine light on and they kill the battery. All they did was throw parts at it till they thought it was fixed smh … we won’t More

by TerrySpivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No/clue
Sep 03, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

I am sorry to hear about the recent visit. I would like to speak with you when you have a moment, about this. Our goal is five star service with every customer and we clearly did not give you that level of service. Zack Moran

August 23, 2024

I received excellent service, I was greeted Chris and he answered my questions professionally. I am particular about my vehicles, I noticed they covered my seats and took care of my car. The condition of wa More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Hi Rodney, thank you so much for your positive comments about Fred Anderson Cadillac; it means a lot to us. We're happy to hear you had such a positive experience with our team and that we provided 5 star service. We look forward to helping again in the future. Take care!

July 29, 2024

I took my truck to get checked out. They said they did a full diagnostic check and couldn’t find anything wrong. They said they checked all connections on the vehicle. They still charge More

by philippayne1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Supervisor
Jul 29, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. I am sorry that the truck was not fixed while it was at our shop. Our goal is five star service with every customer and we clearly let you down. I would love to speak with you more about this when you have a moment. My direct is 864-404-9809. I hope to hear from you soon. Zack

May 28, 2024

Had to keep on goning back so they can fix their mistakes. Took them over 6 months to get it right!!! I would not recommend to go here for collision damage. More

by Kris
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember
May 28, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. Thank you for letting us know about the recent concern at our body shop. I would like the chance to talk to you about this if you could give me a call. My direct number is 864-404-9809. Hope to hear from you soon. Zack Moran

April 30, 2024

Your service manager never responded to my voice message. Voiced concern about not getting a hard copy of work done on my truck! More

by tatestemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
May 01, 2024 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

Good morning. My name is Zack Moran, I would be more than happy to get you any paperwork from previous work done. If you would please give me a call on my cell at 864-404-9809. If you do not get me leave me a voicemail and I will call you right back. Zack Moran

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