361 Reviews of Fred Anderson Acura - Service Center
I can’t say enough wonderful things about the exceptional service and care I always receive at Bradshaw Acura’s Service Center! Erik Sandusky and his team are wonderful and take very good care of my vehicles service and care I always receive at Bradshaw Acura’s Service Center! Erik Sandusky and his team are wonderful and take very good care of my vehicles every time I bring them in! If there is a system issue or a concern I have, no matter how big or small (or inconsequential) they always make me feel heard and do their best to resolve the issue. After 13+ years, 6 leases, and one vehicle purchase, I can confidently say I will never go anywhere else. I am a customer and an Acura Family Member for life! A thousand “thank you(s)” to the entire staff - the ones I see and the ones I don’t. You work seamlessly and tirelessly to satisfy your customers. It’s obvious and very much appreciated! PS: Please bring back the in house car wash! :o) More
Great job, express check in good follow up no forceful sell’s happy to return to sell’s happy to return to More
Tom Elgin is an excellent service manager. My car was having a repair done at the Bradshaw Collision Center and he was kind enough to coordinate with them to have my car serviced while on sit My car was having a repair done at the Bradshaw Collision Center and he was kind enough to coordinate with them to have my car serviced while on site. On stop shopping that saved me to separate trips. Greatly appreciated service! More
When I take my car to Bradshaw Acura i know I have wonderful honest people working on my car! The whole team are very nice and professional. They service is great!! wonderful honest people working on my car! The whole team are very nice and professional. They service is great!! More
On Wednesday, my car wouldn't start. I had my son "jump" it off, and I called Bradshaw Service immediately. I asked that someone look at the car as it was a special day (my 77th birthday I had my son "jump" it off, and I called Bradshaw Service immediately. I asked that someone look at the car as it was a special day (my 77th birthday) and I had events planned all day. I felt sure that it was a dead battery. I was told No! Tom called and indicated that the only thing I could do was to bring the car in and get a loaner. I drove from Greer to the service center, filled out the paperwork, left the car, drove all the way back to Greer. When I pulled in my driveway, I received a call that the problem was only a dead battery which would take 20 minutes to replace. I drove all the way back to the service center, turned in the loaner, paid for the battery, and drove back to Greer. This is what I had asked the first time that I called, someone to just look at it. If it appeared to be something else, I would gladly have completed the paperwork for the loaner. The only bright spot was Hanna, who was superb at customer service. She was efficient, knowledgeable, and very pleasant. I give her an A+. She understood my frustration. I cannot believe that a service as large as Bradshaw Acura does not have room for an occasional emergency. I do believe if Cory or Peter were there, this would not have happened. Next time, I will just go to Auto Zone and have a battery put in the car. I would not have lost so much time and experienced so much frustration. More
The service center at Bradshaw Acura is always one step above expectations, always friendly, professional, and on time! One of the reasons I am on my 5th Acura in a row! above expectations, always friendly, professional, and on time! One of the reasons I am on my 5th Acura in a row! More
Cory is the best service representative! Courtesy and great at explaining what needs to be done to my 2017 TLX. Always have my car serviced at Bradshaw in Greenville. I highly recommend C Courtesy and great at explaining what needs to be done to my 2017 TLX. Always have my car serviced at Bradshaw in Greenville. I highly recommend Cory. More
The service department at this dealership has the best customer service! We didn’t purchase our Acura there but definitely will be the first place I go in the future. customer service! We didn’t purchase our Acura there but definitely will be the first place I go in the future. More