Fred Anderson Acura - Service Center

The way it should be This is the way a car dealership should service their clients. Staff is awesome (Jennifer & Jeff), and the service on our car was great. Where Bradsh This is the way a car dealership should service their clients. Staff is awesome (Jennifer & Jeff), and the service on our car was great. Where Bradshaw stands out is they provide a great place to wait on your car while it's being worked on or if you need a loaner they will take care of you. Oh also great touch to get your car cleaned after it's been in the shop a few days! I didn't feel like the next car in line getting pushed out the door. More

Looking out for my best interest Cory is a great service advisor. He is always looking out for my best interest. I've been bringing my Acura here for years. They never conviently find Cory is a great service advisor. He is always looking out for my best interest. I've been bringing my Acura here for years. They never conviently find something else wrong like most places. I never have to worry about getting taken to the cleaners. I appreciate that. In fact, the last time I was in, I needed a new Catalytic converter. Thankfully it was still under warranty! Never would have thought that with my MDX being 7 years old. More

Almost traded to another brand then remembered almost traded to another brand car then remembered how fantastic the services at Bradshaw Acura. Jennifer's treatment of customers is exemplary I coul almost traded to another brand car then remembered how fantastic the services at Bradshaw Acura. Jennifer's treatment of customers is exemplary I could never trade cars because I would have started another dealer and I know Jennifer would not be there to make me feel like I'm the most important person in the world. I could not imagine pulling into another place and being treated better.I wholeheartedly recommend this dealership to anyone with any type of car you could not ask for a better experience. More

HOW EXCELLENT Ms Jennifer Rios is very pleasant and professional. She is excellent explaining details and suggestion. I suggest she be the EMPLOYEE OF THE MONTH. Ms Jennifer Rios is very pleasant and professional. She is excellent explaining details and suggestion. I suggest she be the EMPLOYEE OF THE MONTH. She has a beautiful smile when greeting customers, which is important, as well as, addressing other issues. More

Great In and Out Service We had recently purchased an Acura and were there to pick up and have All-Season Mats installed, as well as have another key made. Jennifer Rios did We had recently purchased an Acura and were there to pick up and have All-Season Mats installed, as well as have another key made. Jennifer Rios did a great job having all of the details sorted out and lined up so that we didn't have to spend unnecessary time just sitting around. She even suggested the complimentary car wash, which we took full advantage of. Our experience thus far with Bradshaw Acura has been great, from the test drive to the actual sale to the financing to the service department! We have yet to feel that we were a "bother" to anyone at the Bradshaw dealership, unlike other dealerships with which we have dealt in the past. Keep up the good works, guys, because you are definitely the best Acura dealership in SC. More

Great Service July 17, 2014 at Bradshaw Acura As usual, I had a great service experience on July 17, 2014 at Bradshaw Acura. I always ask for Doug Holliday when I call in to schedule service on m As usual, I had a great service experience on July 17, 2014 at Bradshaw Acura. I always ask for Doug Holliday when I call in to schedule service on my 2004 Acura RL. Doug is an excellent service advisor and always provides outstanding customer service. I bought my Acura new in 2004 from Bradshaw's Evan Lindsey, who I think is the Best! I have always been very impressed with Bradshaw Acura's service department, they are First Class. I even take my wife's 2010 Honda Accord to Bradshaw Acura instead of Breakaway Honda because they are not as customer friendly and accommodating. I did not like dealing with them the one or two times I tried to take her Honda in for service, so I took it to Acura instead and have taken it there regularly ever since. More

Excellent I had a very positive experience when taking my car in for service. Everyone was professional, helpful, and knowledgeable. I waited on my car and was I had a very positive experience when taking my car in for service. Everyone was professional, helpful, and knowledgeable. I waited on my car and was in and out as promised. Excellent job Jennifer Rios, my service consultant. More

I HAD EXTENSIVE MAINTENANCE SERVICE ON MY 2011 SH-AWD MDX I HAVE BEEN A CUSTOMER FOR 20 YEARS. MY WIFE AND I OWN 3 ACURAS, ALL SERVICED AT BRADSHAW ACURA. THE REASON THAT THEIR SERVICE IS EXCELLENT IS BECAU I HAVE BEEN A CUSTOMER FOR 20 YEARS. MY WIFE AND I OWN 3 ACURAS, ALL SERVICED AT BRADSHAW ACURA. THE REASON THAT THEIR SERVICE IS EXCELLENT IS BECAUSE OF THE TOTAL EXPERIENCE. (1) MY SERVICE ADVISER, JENNIFER RIOS, IS VERY CUSTOMER CENTRIC, FROM THE TIME YOU CALL FOR AN APPOINTMENT, TO ACCURATELY WRITING UP MY SERVICE NEEDS (INCLUDING ALL THE SMALL SPECIAL THINGS THAT I WANT SUCH USING MY OWN MOBIL 1 OIL, POLISH, WAX AND TIRE SHINE). I NEVER HEAR SOMETHING LIKE "OH, THAT COULDN'T HAPPEN". SHE ALSO KEEPS AN ACCURATE RECORD OF MY SERVICE HISTORY, SO SHE CAN RECOMMEND SERVICE THAT I MIGHT NEED. (2) THEIR SERVICE TECHNICIANS ARE ALSO EXCELLENT - I GO IN AND TALK TO MY TECHNICIAN AND HAVE HIM SHOW ME THINGS HE HAS FOUND OR THINGS HE HAS DONE. THEY SELDOM OVERLOOK ANYTHING OR NOT REPAIR THE PROBLEM. IF THEY CANNOT REPRODUCE A PROBLEM I HAVE REPORTED, THEN THEY WILL SHOW ME HOW THEY ANALYZED THE PROBLEM. (3) THEIR DETAIL SHOP DOES A GREAT JOB - FOR EVERY SERVICE VISIT, THEY ALWAYS WASH AND VACUUM MY CAR. THEY ALSO DO COMPLETE DETAILING AS YOU WANT IT DONE, USING MY PRODUCTS THAT I SUPPLY. (4) IF YOU SCHEDULE SERVICE WHEN A LOANER CAR IS AVAILABLE, THEN YOU CAN BE GUARANTEED TO HAVE IT WAITING WHEN YOU DROP YOUR CAR OFF. (5) THEY ARE SO DEDICATED TO THEIR CUSTOMERS THAT THEY WILL EVEN WASH YOUR CAR FOR FREE ANYTIME YOU STOP BY. THEY ARE THE BEST IN THE UPSTATE! CARL R. BUGG More

Xxxxxxx As always, great service. Was told a pending recall could not be don on Saturdays, due to limited crew. The service manager managed to have it done an As always, great service. Was told a pending recall could not be don on Saturdays, due to limited crew. The service manager managed to have it done anyway. Great job. More

First Service Jennifer Rios does a great job working with my schedule since I travel 90 miles for service. I have been very impressed with Bradshaw Acura. Ken Huc Jennifer Rios does a great job working with my schedule since I travel 90 miles for service. I have been very impressed with Bradshaw Acura. Ken Hucker was great to work with when I bought my car. More