Fred Anderson Acura - Service Center

routine service My experience at Bradshaw is always great. Colton was great. Advised me of services that I need. Very professional advisor. Customer service is excell My experience at Bradshaw is always great. Colton was great. Advised me of services that I need. Very professional advisor. Customer service is excellent. A+ More

Great experience as usual Corey was the service advisor. He took care of everything exceptionally well as usual. Would highly recommend Bradshaw Service to Acura owners. Always Corey was the service advisor. He took care of everything exceptionally well as usual. Would highly recommend Bradshaw Service to Acura owners. Always a good experience More

Missed problems Just had the battery replaced, your service was decent but I would have preferred they actually would have done the check as advertised, it's no fun o Just had the battery replaced, your service was decent but I would have preferred they actually would have done the check as advertised, it's no fun on the side of the road a couple days out from a dealer service check. More

Service Department From calling for your appointment, through the servicing of your car, my experience with the dealership and service department has always been 100% From calling for your appointment, through the servicing of your car, my experience with the dealership and service department has always been 100% in quality and professionalism! I already know that my next car will be another Acura MDX from Bradshaw Acura -DeDe Heard More

Adding options to my new MDX Worked quickly to add options on new purchase and meet my schedule. Very friendly and happy with service experience. Will drive the hour to Greenvile Worked quickly to add options on new purchase and meet my schedule. Very friendly and happy with service experience. Will drive the hour to Greenvile for my service needs More

Slow, took too long to change battery and wash car. Technician who replaced battery forgot to install the two plastic expansion pins that hold battery top enclosure. I bought a few similar 1/4" diam. pi Technician who replaced battery forgot to install the two plastic expansion pins that hold battery top enclosure. I bought a few similar 1/4" diam. pins and replaced them. Not a big deal but a sign of lack of attention to detail. More

Great Service!!! The service was great and the employee -Cory, was very easy to talk with when explaining my concerns. Keep up the good work, for I have been a custome The service was great and the employee -Cory, was very easy to talk with when explaining my concerns. Keep up the good work, for I have been a customer since 2005! More

Best experience possible Thank you to Corey for his prompt and efficient attention to my vehicle's problem. And to the mechanics... no problem now! Thanks to Jenna as well, p Thank you to Corey for his prompt and efficient attention to my vehicle's problem. And to the mechanics... no problem now! Thanks to Jenna as well, perfect customer service! More

Routine service This visit was routine maintenance for my 2015 RDX, which I bought from Bradshaw. It is simple to make an appointment, and I was greeted quickly and This visit was routine maintenance for my 2015 RDX, which I bought from Bradshaw. It is simple to make an appointment, and I was greeted quickly and ready to leave with a loaner in time to get to work. Cory explained the work, called when it was complete, and greeeted me when I returned. The car was clean and checkout was quick. Acuras are not inexpensive to maintain, but the investment paid off with my RL for 14 years and I trust this one will also. More

High mileage maintenance This particular maintenance is the dreaded "timing belt" replacement. This one procedure covers 2 belts, water pump and tensioner (if needed). They This particular maintenance is the dreaded "timing belt" replacement. This one procedure covers 2 belts, water pump and tensioner (if needed). They gave me a loaner which had no fuel, I know, I know. The process took the majority of the day, about 7 hours. I asked for the parts back so I can check the wear and tear. To be honest, all the parts still looked brand new. The belts had minimal wear and no cracks. The water pump had no wear and the bearing had no perceived run out. I'm not familiar with the tensioner but I was told it needed replacement. I'm aware of the bad, bad events that happen when a belt breaks. However, with what I observed, this maintenance could have been delayed for another 50,000 miles. If anything, this says great things about the Acura / Honda parts quality. Since I bought the TL new, I know how the vehicle was driven and the maintenance followed the book religiously. If you bought your TL used, the timing belt maintenance is a must. The final cost was $820 and that's starting with a negotiated price of $645. I checked around for lower prices but with the negotiated lower starting price, Bradshaw was competitive. As far as the personnel in the service department, they are ALL very professional. Your workforce is your best asset. More