Fred Anderson Acura - Service Center

Excellent treatment of me and my RDX I was a customer service consultant for years, when few businesses got it and even fewer got it right. Bradshaw Acura gets it and gets it right. I was I was a customer service consultant for years, when few businesses got it and even fewer got it right. Bradshaw Acura gets it and gets it right. I was treated well from the moment I arrived and each service performed was discussed in advance. I truly felt Pete was focused on my being delighted with the entire experience - and I was. More

great care took car in for maintenance and was greeted nicely and went over service to be performed. Answered questions and explained procedures. New wiper bla took car in for maintenance and was greeted nicely and went over service to be performed. Answered questions and explained procedures. New wiper blades were installed and information given on safety recall. Car wash was included and much appreciated More

Excellent oil-change experience I had a wonderful experience at Acura this week while having an oil-change with my 2014 RDX. I was handled with great care and concern from the appoi I had a wonderful experience at Acura this week while having an oil-change with my 2014 RDX. I was handled with great care and concern from the appointment scheduling to the check-out process. Corey was very accommodating and eager to ensure that I had my questions answered and had an overall positive experience. I appreciated his willingness to contact my husband with details before servicing my vehicle. The wait was very reasonable and they even washed my car as an added perk. I always enjoy my time at Acura and know that both myself and my RDX are in great hands! Thanks Acura for taking such good care of us. More

Great Service. Polite and Friendly. When I arrive I was greeted politely and respectfully. Wanted to know my needs and other situations concerning my car. Had the loaner car ready no wai When I arrive I was greeted politely and respectfully. Wanted to know my needs and other situations concerning my car. Had the loaner car ready no waiting so I could get back to work. My car was ready and very clean. Great and Friendly Service! More

Efficient Cory listened to the problem I was having with my Acura. He immediately scheduled me an appointment that day and the problem was resolved in a timely Cory listened to the problem I was having with my Acura. He immediately scheduled me an appointment that day and the problem was resolved in a timely manner. I was very satisfied with the customer service. More

Outstanding Customer Service!!! I'm blown away by the sincere and thoughtful customer service at the Acura Service Center. My Service Consultant (Pete Arbore) was 100% focused on my I'm blown away by the sincere and thoughtful customer service at the Acura Service Center. My Service Consultant (Pete Arbore) was 100% focused on my minor mechanical issue resolution. The loaner vehicle was ready to go and waiting was near zero minutes. He routinely kept me updated and the repair team went the extra mile to resolve the issue. The "Acura" labeled mints on the dashboard were a nice touch too. I need a brake job soon and after the experience I had at the Acura Service Center, I am willing to pay a little more to have it serviced at Acura. I know it will be done "better than right" and the service will be perfect! Thanks Pete and the repair team for taking care of me and my RDX; we appreciate it and will be back soon! More

A16 Service I was pleased with my service experience. Colton was very professional and notified me of other service items that needed to be taken care in the near I was pleased with my service experience. Colton was very professional and notified me of other service items that needed to be taken care in the near future. More

Excellent! Everyone was courteous and helpful I was waited on immediately, and the wait was not excessive for what I had done. The service rep searched for recalls and found two, one I knew about I was waited on immediately, and the wait was not excessive for what I had done. The service rep searched for recalls and found two, one I knew about and one I didn't. He also managed to save me some money. More

Faulty part- Fixed- No Fuss, Done Very straightforward professional shop. I got clear concise knowledgeable answers. Could not ask for more. They even washed the car; my wife loved Very straightforward professional shop. I got clear concise knowledgeable answers. Could not ask for more. They even washed the car; my wife loved this. Great job. More

Service My service visit was very good. Fast, and personnel were knowledgeable and personable. I apologise for not having his name to mention but the gentlema My service visit was very good. Fast, and personnel were knowledgeable and personable. I apologise for not having his name to mention but the gentleman that helped should be commended, if you could follow up for me. More