Fred Anderson Acura - Service Center

Summer road trip check up Thank you to Corey and the Bradshaw service team. This tea is always professional and courteous. I had a good experience with having my oil changed, t Thank you to Corey and the Bradshaw service team. This tea is always professional and courteous. I had a good experience with having my oil changed, the recall addressed, tire rotation, multi point inspection and of course a car wash. Great team! Thanks Corey. More

System Failure - 2016 Acura TLX I was unhappy that this Acura had a severe problem with the engine. However, the treatment I received from your representative, Colton Dantzler, was I was unhappy that this Acura had a severe problem with the engine. However, the treatment I received from your representative, Colton Dantzler, was far beyond my expectations. I sent him an email last Sunday explaining the problem and he called on Monday morning to arrange towing to Bradshaw. Everyday, he called to tell me what was happening and the progress being made. I picked up the car yesterday and it was spotless inside and out, I met the technician who performed the work and he explained what he had done. Colton who treated me royally. It was definitely a good decision to but my last two Acuras at Bradshaw rather than at one of the dealers closer to where I live. Thanks to you all, Steve LaPonte More

Efficient and helpful! This service was needed on an emergency basis. Colton was very helpful and got it done without any drama. That was very much appreciated..... Steve. This service was needed on an emergency basis. Colton was very helpful and got it done without any drama. That was very much appreciated..... Steve. More

Excellent Service I have always experienced excellent service at Bradshaw Acura. Service started on time and finished when expected. Staff is friendly and professiona I have always experienced excellent service at Bradshaw Acura. Service started on time and finished when expected. Staff is friendly and professional. Highly recommend the dealership for service needs, . More

Service with a Smile Colton is my service advisor. He always greets me by name and with a smile. He reviews the service being performed and keeps me updated while I wait. Colton is my service advisor. He always greets me by name and with a smile. He reviews the service being performed and keeps me updated while I wait. Once completed, Colton goes over the peprwork with me and is ready to answer any questions I might have. I have received great service since buying my Acura 10 years ago. Everyone I have encountered working at this dealership is fantastic! Shay More

All was excellent Had scheduled service performed and all was good from reception on arrival to delivery of car after service performed. Thanks to all of the service p Had scheduled service performed and all was good from reception on arrival to delivery of car after service performed. Thanks to all of the service personnel. More

Confusing with regards to the price of servicing my vehicle. I was quoted 4 different prices regarding the service of my Acura. A customer does not mind paying, but a customer becomes curious when the fee chang I was quoted 4 different prices regarding the service of my Acura. A customer does not mind paying, but a customer becomes curious when the fee changes several times. The individuals I dealt with were very nice, changing the amount of the final bill to what was initially quoted. This was nice of them, however, they would have made the customer more comfortable if they stayed with their original quote. Otherwise, I would have given 5 stars. Service Department employees were very personable. I just had an issue with how the quotes were handled. More

Transmission fluid replacement A1 service from the moment I arrived until the time I left. My car was hand washed, tires had shine in them, and the mechanical issue with my car was A1 service from the moment I arrived until the time I left. My car was hand washed, tires had shine in them, and the mechanical issue with my car was resolved. More

Customer Friendly Car Dealership Excellent customer service. When you arrive a Service Representative greets you and directs you to the correct person. Colton, my Service Representat Excellent customer service. When you arrive a Service Representative greets you and directs you to the correct person. Colton, my Service Representative, quickly handles the check-in and gives me an estimate of the price and the amount of time the service will require. If something is discovered during the servicing of the car such as the need for additional work or that the work is going to take longer than originally expected, I am notified. In five years as a Bradshaw customer I have never been surprised by the cost for the service or the amount of time it would require. The prices are fair, the service is excellent, my vehicle is fixed correctly the first time, and waiting area is comfortable. I am so pleased with Bradshaw I now bring my other car (not an Acura) to them for service. More

Very Good Greeted me immediately. Very courteous, explained what service will be performed and the cost. Reviewed the served performed when completed and aske Greeted me immediately. Very courteous, explained what service will be performed and the cost. Reviewed the served performed when completed and asked if I had any questions. More