Fred Anderson Acura - Service Center

My RDX was due for its first appointment. Tom Elgin met me and explained what would be done and approximately how long it would take. My car was finished, Tom then took are of paperwork and Tom Elgin met me and explained what would be done and approximately how long it would take. My car was finished, Tom then took are of paperwork and I was out of there. Thank you More

Excellent service for my RDX. Quick, efficient, pleasant. Hight recommend without reservations. Tom Elgin was my service advisor. Quick, efficient, pleasant. Hight recommend without reservations. Tom Elgin was my service advisor. More

Tom Elgin and his service team have done a great job keeping up with the maintenance on our MDX. We have learned to trust his insights and his follow-through. He is always looking after our best inter keeping up with the maintenance on our MDX. We have learned to trust his insights and his follow-through. He is always looking after our best interests! More

Good service and nice loaner car. Recall done in 1 day and provide me with a car wash. Recall done in 1 day and provide me with a car wash. More

Tom Elgin has made the service department a better place simply because he seems to really enjoy taking care of his customers. simply because he seems to really enjoy taking care of his customers. More

Tom took great care of me. He actually worked me in when the call desk messed up my appointment. Great people in the service department! He actually worked me in when the call desk messed up my appointment. Great people in the service department! More

Over all it was a great experience. The Facilities was clean, sales people were friendly and helpful, Took time to really help me understand the vehicle I was interested in purchasing. The Facilities was clean, sales people were friendly and helpful, Took time to really help me understand the vehicle I was interested in purchasing. The sales process was pleasant and not painstaking. Even with the service it is very pleasant and a clean nice waiting area and sales advisor. Really takes the time to hear you out or help you understand whatever is needed. More

Very professional answering all my questions and showing me the parts, but I never received the video. me the parts, but I never received the video. More

Very professional in the service department. Sent me a video while servicing my vehicle detailing the work being performed. Then recommended an alignment because of uneven wear on the passenger Sent me a video while servicing my vehicle detailing the work being performed. Then recommended an alignment because of uneven wear on the passenger side tires. Work was done promptly and car was ready when promised. Trent kept me apprised of what the cost would be before the repair was done. More

Very professional and helpful No pressure tactics nor puffing from sales team. Maintenance crew fast and courteous puffing from sales team. Maintenance crew fast and courteous More