Fred Anderson Acura

Micheal and Scott were great and very friendly in answering the questions . I was great to work with these people and overall it was great experience answering the questions . I was great to work with these people and overall it was great experience More

Very good experience with Steve, the car salesman. He was very knowledgeable, very patient with me, all the questions, the multiple test drives, etc. My thoughts were, wow, this is a great place. Then was very knowledgeable, very patient with me, all the questions, the multiple test drives, etc. My thoughts were, wow, this is a great place. Then we made the decision to purchase the RDX. Things changed. It was pretty easy to reach agreement on the purchase price, but not so much on the trade-in price of my car. The back and forth, the low balling, all was very disturbing, almost insulting; the sales manager will never know just how close we were to walking away from the entire deal. We finally reached agreement. Then on to the actual purchase. We paid cash. No problem but! We kept emphasizing to the gentleman (Scott?) that this car was to be registered in my name, oh no problem at all. Yet all the documents he kept preparing had the names reversed. No problem. OK, we believed him. No problem. We were happy, we were ready to recommend Bradshaw to anyone. Then came the documents in the mail, title in my husband's name, registration in his name, all the little things like the XM info, in his name. Our 95-100% recommendation dropped to maybe 75%. We will recommend Bradshaw but with a lot of caveats and reasons to those who ask. In the end we were not very happy. We felt that once we signed, no one paid any more attention to us and our wishes. Not a good feeling to have when you are asked to recommend a dealership! We did not have this problem when we purchased our previous car from a dealership right down Laurens Road from Bradshaw. And yes, I will bring the car into Bradshaw for service, but will not hang around to chat as I would have in other places. It's funny just how the little things turn a 100% satisfied experience into a 75% or lower experience. More

I had a very positive experience with Michael Burgess at Acura. I was undecided at what vehicle I wanted during my first visit. I was very impressed with the rdx's value. Michael was very informative, frien Acura. I was undecided at what vehicle I wanted during my first visit. I was very impressed with the rdx's value. Michael was very informative, friendly and took alot of time with me to assist me. I then went to four other dealerships to evaluate other small suvs. I returned to Acura to take the rdx for a longer test drive, as I had narrowed my choice to two vehicles. (The two dealerships that I had rejected were, in part, due to poor experiences with salespeople.) I was confident that Michael would continue to be friendly and helpful. After my second test drive, I decided to purchase the rdx. Michael made the purchase very easy. I felt I was treated fairly and with respect. I felt no stress at all. I took advantage of the low financing costs and that process was effortless as well. Michael Burgess was the perfect salesperson. He gave me time to decide with appropriate follow-up, and when ready, was right there with information and assistance. His personality is open and friendly but remains professional and respectful. I ask alot of questions and require some extra explanation in some areas. His patience was also appreciated. I will recommend Acura and Michael, as my experience could not have been more positive. More

My husband and I are from Hendersonville, NC and live only 20 minutes away from an Acura dealership. However they never made us feel like our time and money was valuable as Mike at Bradshaw did, from the only 20 minutes away from an Acura dealership. However they never made us feel like our time and money was valuable as Mike at Bradshaw did, from the beginning he treated us with respect and gave us a positive experience while purchasing our new Acura TL. He never wasted our time or made us feel like we were wasting his, even when we came down to test drive a TSX that he had the shop clean up for us and we ended up with the TL. He made sure that our new car was detailed before we drove it off the lot. They even shared their catered lunch with us. The local Apple Tree dealer had five months to earn our business, while Mike Burgess completed the sale in 3 1/2 hours with 2 previous e-mails and few phone calls. It was definitely worth the one hour drive to Greenville SC instead of 20 minutes to Arden NC. I would recommend Bradshaw Acura to anyone because of their friendly courteous staff. Mike took plenty of time to explain how many of the features work. This is the second TL I've owned and I am very pleased with it. More

I have bought 3 Acuras with Steve and each experience has been great. He is always very helpful and very thorough. Thanks Steve. Gayle Thomason been great. He is always very helpful and very thorough. Thanks Steve. Gayle Thomason More

Ken Hucker did an absolutely outstanding job. He earned and kept our trust throughout the entire process of selecting and purchasing our new Acura. When we are ready to buy another car we will contact Ken and kept our trust throughout the entire process of selecting and purchasing our new Acura. When we are ready to buy another car we will contact Ken without hesitation. More

Contacted several dealerships by Internet. Burgess responded promptly with best price. Went to dealership and closed the deal. No surprises. No hidden costs. Closing handled professionally. Overall responded promptly with best price. Went to dealership and closed the deal. No surprises. No hidden costs. Closing handled professionally. Overall excellent service. More

Contacted several dealerships by Internet. Burgess responded promptly with best price. Went to dealership and closed the deal. No surprises. No hidden costs. Closing handled professionally. Overall responded promptly with best price. Went to dealership and closed the deal. No surprises. No hidden costs. Closing handled professionally. Overall excellent service. More

Top notch Team and customer service. Customer comes first. They make it easy and take care of the little touches which separates them from other dealers. They work to make everything enjoyable and fu first. They make it easy and take care of the little touches which separates them from other dealers. They work to make everything enjoyable and fun. More

Ken was an excellent resource during the purchase process. I was dealing with 3 dealerships and Ken's quick responses and helpful demeanor was the main reason u ended up with Bradshaw. Overall he d process. I was dealing with 3 dealerships and Ken's quick responses and helpful demeanor was the main reason u ended up with Bradshaw. Overall he did an excellent job. More