Franklin Toyota

Best customer service as always. Quick turnaround of repair. All around excellent! Devin who set up the service stayed in touch all the way throughout repair. All around excellent! Devin who set up the service stayed in touch all the way throughout More

So far we have gotten great service out of Franklin Toyota in troubleshooting and repairing our 2019 RAV4. Loved the communication by Allie the service manager. Toyota in troubleshooting and repairing our 2019 RAV4. Loved the communication by Allie the service manager. More

Excellent and timely service. I’d made an appointment but had ti push out my appointment and Service worked with me and scheduled me when I could make it. Thanks! had ti push out my appointment and Service worked with me and scheduled me when I could make it. Thanks! More

It wuz good, me just showed up and the good looking young blonde lady made the service happen, no scolding for not having an appointment, and PRESTO: DONE!. blonde lady made the service happen, no scolding for not having an appointment, and PRESTO: DONE!. More

Devon was the best service rep we have ever done business with and I am 62 yrs old (dealt with service rep a for 40+ yrs). The technician that worked on our 2019 Toyota Tacoma truck did an great job too. with and I am 62 yrs old (dealt with service rep a for 40+ yrs). The technician that worked on our 2019 Toyota Tacoma truck did an great job too. More

After walking out on your Franklin Cevrolet salesman (heavyset black gentleman) who obviously didn't want to make a sale that day, we purchased from Shane at Franklin Toyota. He went above and beyond to (heavyset black gentleman) who obviously didn't want to make a sale that day, we purchased from Shane at Franklin Toyota. He went above and beyond to make the sale. Thanks so much for appreciating customers, Shane. It made us appreciate Franklin where my husband works even more. More

Andre really went out his way to help me and my son. I will recommend other customers to Franklin Toyota Dealership. Very please with this dealership. will recommend other customers to Franklin Toyota Dealership. Very please with this dealership. More

Jeremy was amazing. It didn’t take him long at all to come out and help me. Never had more fun talking to a stranger nor been more comfortable. I appreciate how well he took care of me. We might have wen come out and help me. Never had more fun talking to a stranger nor been more comfortable. I appreciate how well he took care of me. We might have went through three cars but he was patient and welling to go any length to find what I could afford and loved. Thank you for all the help. More

The service dept. is always friendly, accommodating, and timely with any service needs that we’ve had. Have been very satisfied with our Avalon and Highlander. timely with any service needs that we’ve had. Have been very satisfied with our Avalon and Highlander. More

I took my Tundra in, because I thought it needed new brake pads. Turns out there was something else going on, which they addressed. They could’ve easily just sold me new brakes to make some money, but brake pads. Turns out there was something else going on, which they addressed. They could’ve easily just sold me new brakes to make some money, but they were honest about what the problem was. You don’t see that kind of honesty in service departments Very often these days. Thank you, Franklin Toyota! More