Franklin Toyota

Very pleased with the sales team ( Mike Sumner) and finance department. The ceiling panel was filthy but the rest of the immaculate. Mine took very good care of us. He got the car washed and fueled up. finance department. The ceiling panel was filthy but the rest of the immaculate. Mine took very good care of us. He got the car washed and fueled up. Awesome job! More

Franklin Toyota worked in my 4 Runner on a holiday weekend. I bought the used vehicle somewhere else, so this was 1st visit. My headlamp was not working, so I was happy that they were able to fix i weekend. I bought the used vehicle somewhere else, so this was 1st visit. My headlamp was not working, so I was happy that they were able to fix it on this rainy, foggy weekend. More

They were very timely! They promised to complete the service in 30 minutes! They completed the service in 20 minutes! I would recommend them for this service to anyone! service in 30 minutes! They completed the service in 20 minutes! I would recommend them for this service to anyone! More

Recall service for fuel pump replacement. Service was completed in estimated time frame. I am happy as long as I do not have issues later. completed in estimated time frame. I am happy as long as I do not have issues later. More

Always top notch service. Timely, thorough & efficient. Customer service staff is always a pleasure to work with. The only folks that touch my 2016 Tacoma. Customer service staff is always a pleasure to work with. The only folks that touch my 2016 Tacoma. More

Had service repair and I was completely satisfied by care and attention to detail by Service Rep Michael E . I will definitely be back. Thanks, and attention to detail by Service Rep Michael E . I will definitely be back. Thanks, More

Best customer service as always. Quick turnaround of repair. All around excellent! Devin who set up the service stayed in touch all the way throughout repair. All around excellent! Devin who set up the service stayed in touch all the way throughout More

So far we have gotten great service out of Franklin Toyota in troubleshooting and repairing our 2019 RAV4. Loved the communication by Allie the service manager. Toyota in troubleshooting and repairing our 2019 RAV4. Loved the communication by Allie the service manager. More

Excellent and timely service. I’d made an appointment but had ti push out my appointment and Service worked with me and scheduled me when I could make it. Thanks! had ti push out my appointment and Service worked with me and scheduled me when I could make it. Thanks! More

It wuz good, me just showed up and the good looking young blonde lady made the service happen, no scolding for not having an appointment, and PRESTO: DONE!. blonde lady made the service happen, no scolding for not having an appointment, and PRESTO: DONE!. More