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Franklin Toyota

Statesboro, GA

4.9
157 Reviews

500 Commerce Dr

Statesboro, GA

30461

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Showing 157 reviews

July 07, 2021

This is my second vehicle from Franklin and they have This is my second vehicle from Franklin and they have been great! My first was a leased RAV 4 and my second is a purchased RAV 4. In both instances More

by zzzmode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Devin, and everyone else!
July 01, 2021

The customer service is outstanding and quality of work repeats that feeling. Thankyou More

by jonestobie8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Center Devin Ruiz
Jul 01, 2021 -

jonestobie8 responded

Devin in customer service is such a great employee. He explains my car repairs, offers advice to keep my car running at its best. From the time I check until l I drive my serviced car out a wonderful experience. Thankyou

June 30, 2021

When I made an appointment to have oil changed and tires rotated it still took 2&1/2 hours to get my car serviced. Not happy More

by Chazhnry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not necessary
June 21, 2021

I only came in for an oil change and had a 9:30 appt. I was very disappointed because I missed my appt that I had in Augusta. Overall great place but waiting 3 hours for a oil change only is absurd!!! More

by Teetateeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
June 18, 2021

They stay within the estimated time they say it will take. The service department staff who you speak with, are very friendly. Before you leave, they explain exactly what services were done and things t More

by teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
June 15, 2021

Thank you, Franklin Toyota, for a great experience buying a new Tundra. Ms . Lila Hartung was extremely helpful and knowledgeable, particularly with the wifi and blue tooth systems. I recommend her highly! More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Lila
June 02, 2021

Good dealership I have bought 5 cars and 2 truck s a fine service department. Good people to deal with I will by my next car here Carl More

by G a boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy fields
May 27, 2021

Met my needs. Good customer service in the Service Dept. The transport service did a great job. I was fully confident in the young man’s ability to transport me safely and in a very timely manner, to work More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
May 23, 2021

Service team is very friendly and talks through any items they are recommending and why. Teresa is always very friendly and knowledgeable. I always use Franklin Toyota for my service More

by Ckn65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa
May 20, 2021

Want Service? Use the Franklin Dealerships! Want Honest Employees? This is your stop they hire and train the right staff. My service writer is Teresa, she is very knowledgeable, friendly, and mindful of yo More

by GranMa Bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Richardson
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