Franklin Toyota

After 60 years of buying cars, only Franklin Toyota rates as high or higher than any Lexus dealership I have used (and all three of those were tops). Randy Fields does an excellent job of providing superior as high or higher than any Lexus dealership I have used (and all three of those were tops). Randy Fields does an excellent job of providing superior service to his customers. I live 10 minutes from the Toyota dealer where I live and yet after a full month was still being yanked around by a non responsive sales person and her manager…worst I’ve ever had. After speaking to Randy who was on the other side of the state I had my car in hand in fewer than 5 days—including the 3-4 hours drive to get it. Too bad other dealerships aren’t as excellent as Randy Fields and Franklin Toyota. More

I have used this Toyota dealership since 2006 and bought and bought 5 or 6 vehicles from them so that is how much I like dealing with them. and bought 5 or 6 vehicles from them so that is how much I like dealing with them. More

I chose Franklin Toyota because they had choices re pre owned Tacoma trucks. My salesman, Nate was very professional and accommodating. Service after the sale remains to be experienced. owned Tacoma trucks. My salesman, Nate was very professional and accommodating. Service after the sale remains to be experienced. More

Good service Wasnt Impressed with the person who checked Good service Wasnt Impressed with the person who checked me in but Devon and the person who took me home was great . I am not happy that my revie Good service Wasnt Impressed with the person who checked me in but Devon and the person who took me home was great . I am not happy that my review needs rob 25 words in order to submit this evaluation More

The service department was expedited my service and was very helpful. I appreciate the contact by phone call or text to inform me of price and when my truck was ready. very helpful. I appreciate the contact by phone call or text to inform me of price and when my truck was ready. More

Fast and friendly service. They do what they say and leave your car in a clean condition if that’s how you gave it to them. leave your car in a clean condition if that’s how you gave it to them. More

I found the dealership and the personnel was professional and thorough to help me with my problem and I would recommend anybody who needs help in the service depart and thorough to help me with my problem and I would recommend anybody who needs help in the service depart More

I had a great experience at Franklin Toyota. I did not feel pressured to buy. Everyone was friendly. I felt right at home there. I would recommend them to anyone. feel pressured to buy. Everyone was friendly. I felt right at home there. I would recommend them to anyone. More

Excellent service department. Always have my vehicle serviced here & the staff make sure all our questions are answered & any concerns are taken care of. Thanks Franklins Toyota serviced here & the staff make sure all our questions are answered & any concerns are taken care of. Thanks Franklins Toyota More

Had to negotiate a bit with the pricing. Overall I was in and out with a good deal. Case was very friendly! Would recommend seeing him to anyone searching for authenticity. and out with a good deal. Case was very friendly! Would recommend seeing him to anyone searching for authenticity. More