Franklin Toyota

Almost Stress Free I knew I was upside down on my trade BUT, Randy and DJ performed some magic juju and got me in the most awesome truck I've ever owned. For the first I knew I was upside down on my trade BUT, Randy and DJ performed some magic juju and got me in the most awesome truck I've ever owned. For the first time in my auto buying experience, I felt completely at ease. These guys are "No Nonsense" professionals that shoot straight. Robert Ericson on the other hand accused me of talking too much although I don't think I got two words in the entire time we interacted, lol. Great bunch of hometown guys that are keeping it real. Look forward to many years of continued satisfaction with Franklin Toyota. Tony Burkett Surrency, GA More

Amazing. Absolutely phenomal experience. From the minute I stopped in the parking lot to purchasing the new truck was an amazing business experience, presented Absolutely phenomal experience. From the minute I stopped in the parking lot to purchasing the new truck was an amazing business experience, presented by experts who really care about the customer, which is so rare in itself. Brian immediately walked out to my truck just to be a genuine friend and not 'sell' me anything, the sales manager Kyle was aware, intuitive, and understanding of what needed to be done to make the process accurate and smooth. The finance manager Robert was an incredibly charismatic guy that really cares about people and shows you ONLY what makes sense for you. I bought a 2017 company truck just yesterday, and now I'm going to get another in a few days. Thanks to the team: Brian McDonald Kyle Sherfesee Robert Ericson More

Excellent Donald Christmas helped us find the perfect vehicle and made sure it was exactly what I wanted. We have spent months thinking where to start searching Donald Christmas helped us find the perfect vehicle and made sure it was exactly what I wanted. We have spent months thinking where to start searching. Thanks!! To Franklin Toyota, 😀 More

Very helpful and professional Great service. Randy fields was very helpful and has a great personality. They didn't have the vehicle I wanted on the lot but they got it the next d Great service. Randy fields was very helpful and has a great personality. They didn't have the vehicle I wanted on the lot but they got it the next day and gave me a loaner til it came in. Everyone there was very nice. More

Wonderful experience We had a wonderful experience purchasing our vehicle from Brandon Cohen (aka:"Jersey"). He was exemplifies the way a salesman should treat his custome We had a wonderful experience purchasing our vehicle from Brandon Cohen (aka:"Jersey"). He was exemplifies the way a salesman should treat his customers. Non pressuring, understanding and willing to listen to concerns and needs. I highly recommend anyone purchasing a vehicle to seek out Brandon and Franklin Toyota. More

Awesome customer service! I had the privilege of working with Brian. He was very kind, patient and took the time to explain where everything was. I will definitely recommend I had the privilege of working with Brian. He was very kind, patient and took the time to explain where everything was. I will definitely recommend him to by friends! Great job, Brian! More

The best car shopping experience to date I totaled my car and have spent 2 months looking for a replacement. Franklin Toyota, specifically Brian McDonald, was by far the best car shopping exp I totaled my car and have spent 2 months looking for a replacement. Franklin Toyota, specifically Brian McDonald, was by far the best car shopping experience I had. He was friendly, hilarious, and extremely knowledgable about the car (which was impressive since I bought a Jeep and obviously he specializes in Toyota). He did a thorough review of all of the features the car had to offer in an entertaining way. I never felt pressured or manipulated at all. I would definitely buy another car from him any time. And, I love my new 2014 Jeep Grand Cherokee! More

very pleasant My visit was pleasant and everyone was very nice. It was on Christmas Eve and even though they were supposed to be leaving at 12 no one seemed to be r My visit was pleasant and everyone was very nice. It was on Christmas Eve and even though they were supposed to be leaving at 12 no one seemed to be rushing us out so they could leave More

Receiving the gift of excellent service seals the deals. Giving can not be appreciate until the receivers truly understand the quality and nature from the giver. Franklin Toyota has a very remarkable and exc Giving can not be appreciate until the receivers truly understand the quality and nature from the giver. Franklin Toyota has a very remarkable and excellent sales service and staffing throughout the entire building. From the moment I parked to the moment I drove away in my brand new vehicle it was a phenomenal experience. I have never felt so blessed and HIGHLY valued as a customer. What makes this purchase different than anything I ever purchased? The people's pride and integrity about their own product. When you notice the majority of the staff are coming and leaving for the day in a Toyota then you know your at the right place. These were their personal vehicle. More

Very happy with my truck I am very happy with my tucoma I got. Lucia was very nice and helpful and put me in the right truck for me. I went to many dealers and Lucia treated m I am very happy with my tucoma I got. Lucia was very nice and helpful and put me in the right truck for me. I went to many dealers and Lucia treated me like family. I will buy my wife a car from them also. Thank you for listening and helping me. More