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Franklin Ford

Franklin, NC

3.9
33 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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4910 Sylva Rd

Franklin, NC

28734

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Showing 33 reviews

November 18, 2024

I would highly recommend visiting Franklin Ford for any of your auto needs. I bought an F-150 here and it was the best car buying experience I’ve ever had. The sales person, Cole Dolittle was fantastic. He More

by Shawn H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Doolittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Very friendly and professional ! Both Cole, the salesman and Todd, the finance manager, were very helpful. More

by marciwilson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Doolittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Excellent experience with Jarred and the entire team. Highly recommended. Jarred made a normally stressful experience pleasant. More

by jeddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrad Huckaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Thanks Cole & David! Great customer service! Super happy with everything! Car is super freaking dope! More

by shayd02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrad Huckaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Beil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Doolittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Smoothest transaction EVER! Love Franklin Ford. They already service my 22 Bronco and came to them to purchase a 24 Bronco as well. Great staff and overall experience start to f More

by Brusso2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Dawkins-Halko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrad Huckaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : caitlynne
August 13, 2024

Billy was great , he made this day better. Have a great car because of his great customer service. More

by Pinefur0801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Dawkins-Halko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Beil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Billy and Carlos were determined and more than willing to get me into my new truck, and within a few hours I was on my way with the keys in hand. They made a first time buyer who was nervous from the start, More

by kaidenjgonzales0419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Dawkins-Halko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrad Huckaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Beil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Doolittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavonda Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos the Store manager- 5 stars
Jun 22, 2024 -

Franklin Ford responded

Kaiden, It is an honor to have been able to Earn your business on your first Automobile loan. Thank you for your business

June 20, 2024

I love my new Bronco. Thank you Franklin Ford for your great customer service. I’ll be back! More

by dooalot321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Dawkins-Halko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Beil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavonda Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Franklin Ford responded

Congratulations and Thank you for making Franklin Ford Your Hometown Dealer.

August 09, 2023

Bought my first F-150 here at Franklin Ford; returned numerous times over the years for tires, all maintenance, etc. When time to replace with a new truck, I found the one I wanted at another dealer in More

by nothappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
July 06, 2023

Service department (Lovanda/John) provided outstanding service in getting my 2019 F150 cam phasers replaced in record time. I was kept updated on the status, service tech worked on Saturday to complete t More

by stanv77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lovanda & John
1
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