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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.2
367 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 367 reviews

March 09, 2023

Excellent experience with vehicle service. Terrance was professional and courteous. He made it easy for me to bring my vehicle in for service. More

by sispieth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Dunlap
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Mar 12, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Sispieth2, we're glad to hear our staff took such great care of you! Here at Chrysler Dodge Jeep Ram Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 08, 2023

Brandon was so helpful and knowledgeable about the Jeep we wanted! He made our experience flawless and amazing! We are so excited to drive our new Jeep Grand Cherokee l with our family of four :) More

by Megan.schirf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 01, 2023

This dealership always does an amazing job. Brandon makes sure to explain the vehicles well and why they might be a good fit for me and Lanre is awesome at walking me through every step of fina More

by Rocky Powell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Rocky Powell, we're glad to hear our staff took such great care of you! Here at Chrysler Dodge Jeep Ram Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 21, 2023

It was not high pressure and we were allowed to explain what we wanted without being pressured to be shown something we didn't want. Our sales person (Joe) was patient and knowledgeable. More

by Joe Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Joe Customer, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Feb 26, 2023 -

Joe Customer responded

All staff was helpful no pressure and knowledgeable of product. Good experience.

February 21, 2023

Showed up early for my appointment and was greeted by Terrence D. Had me in and out quickly. Great personality! More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Dunlap
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Feb 23, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Kimberly, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2023

Great service from FCDJR! This is my 3rd Jeep that I have taken to them for service. Service is always fast and I have always had great experience with them. Honest and Dep More

by cmock422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Page Moore
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Feb 22, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 31, 2023

It is always a pleasure buying from Franklin CDJR. Brandon and Austin are top notch salesman! More

by Renee22m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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Feb 03, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Renee22m, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2023

Great people with a great service department. Paige is very helpful as well as Derek. More

by Vincegrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige, Derek Sanders
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Jan 27, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Vincegrice, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 24, 2023

I loved my experience of purchasing my new Jeep! It was easy and smooth! I would highly recommend More

by Julianne Lansfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Julianne Lansfield, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 23, 2023

The best service department we have ever used! Very friendly employees plus very helpful. Very clean waiting area with great coffee! More

by glorialynne193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
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Jan 25, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Glorialynne193, thank you so much for your feedback about Chrysler Dodge Jeep Ram Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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