Franklin Chrysler Dodge Jeep Ram

Service Manager, Tammy Kelly and Consultant, Tonia Emmit were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks! More

Jack was straight forward and no pressure. He let me take the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it w the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it was easy and pretty typical. They have a lot of maintenance options available if interested. They offer competitive rates. More

I went to the Jeep store looking for a specific vehicle that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permissio that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permission to take the vehicle home overnight to show my wife. This was very much appreciated. Really, the entire buying process was very simple and handled professionally. I never felt any pressure from the dealer to buy the vehicle. Based on my experience, I would recommend this dealer to a friend. More

Good Experience. Will return in the future for all of my servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive. servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive. More

I bought a 2005 Dakota 4x4 with 67,000 miles and recently posted a bad review. Well, I'm eating crow because they made the issues I was having go away. They gave me a warranty @ cost and detailed the truck. posted a bad review. Well, I'm eating crow because they made the issues I was having go away. They gave me a warranty @ cost and detailed the truck. So thanks i really appreciate the customer service. I will be back!! Jim Stanley More

Franklin Dodge was the third dealership that we visited in order to find a Dodge Journey. We had previously been treated extremely poorly at other dealerships so we decided to leave Huntsville, AL, to go in order to find a Dodge Journey. We had previously been treated extremely poorly at other dealerships so we decided to leave Huntsville, AL, to go to Franklin, TN. Our visit to Franklin Dodge was by far a superior buying experience from the way we were treated with our trade-in to the way we were quickly lead through and helped during the financing of our vehicle. I cannot recall a time that we ever have had this enjoyable of a car buying experience. They were professional, courteous, and helpful...words that we don't in our family generally associate with the car buying experience!!! We appreciate you Franklin Dodge. Thank you for going above and beyond!!! More

I purchased my new 2012 Jeep Wrangler Unlimited 9 days ago and I am enjoying it immesnsely. Thanks to Halli, my sales person, the sales transaction went smooth and quick drove in at 4 pm and was driving h ago and I am enjoying it immesnsely. Thanks to Halli, my sales person, the sales transaction went smooth and quick drove in at 4 pm and was driving home at 7 pm. I've bought a lot of new cars over the years and that got to be a record. Halli even had my Jeep all preped and gased up full and my Bluetooth U-connect all set up and my Sirius radio all turned on, and ready me, by the time I was done in finance. Thank you Halli, and the whole team at Chrysler Dodge Jeep Ram of Franklin. I will buy from them again and recommend them to everyone. More