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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.2
367 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 367 reviews

April 26, 2023

Thought this was going to be another typical experience at Franklin CDJR, where I have to call and find out if my Jeep is ready, but Paige was awesome. Got my Jeep in and out quickly without an appointment More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Moore
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May 01, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Andrew, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 29, 2023

Great service and nice people, would definitely come here again in the future for more services More

by avery3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Dunlap
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Mar 31, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 28, 2023

I had a great experience with Brandon! Thanks to him I have a car that I absolutely love. Ask for him when you go to CDJR! More

by Haneenayoub122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Haneenayoub122, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 26, 2023

Brandon and Thomas were awesome! Found me the Jeep I wanted and had it ready within a few days. Thanks! More

by victoriapanarello
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Mencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Victoriapanarello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 24, 2023

AVOID! Ordered a car, was told about doc fee, but negotiated to have it waived. Was NOT TOLD of any other fees, so assumed there wouldn't be any. When picki More

by galackeyCOLTN
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David Heimgartner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give a review. We are very happy we could accomidate your purchase of a Charger Scat Pack at facotry employee price when other dealers refused to do so. After reviewing all paperwork from your deal the fees were clearly stated up front at the time of order AND when you came in to pick up the vehicle. All fees mentioned above besides the doc fee are required by state and local requirments. I see David has tried to reach you and not received a response. Please feel free to contact us at anytime we would be happy to discuss further. 615-794-5000

March 23, 2023

We had a very positive experience with the entire team. Would purchase here again. The process was efficient and they were very friendly and professional. More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brogan
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Mar 25, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Jw, we're happy you found our staff to be so supportive during your experience here at Chrysler Dodge Jeep Ram Franklin.

March 21, 2023

I have been to this dealership twice since moving to the the area and have had excellent customer service both times. More

by Aliegom815
Recommend Dealer
Yes
Employees Worked With
Paige
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Mar 23, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Aliegom815, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 21, 2023

Paige was awesome, knowledgeable, friendly and had my truck serviced quickly. Much better experience than the last dealership I went to. More

by Buff
Recommend Dealer
Yes
Employees Worked With
Paige
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Mar 23, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Buff, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 13, 2023

Thank you Brandon for your wonderful service. Your patience and getting me a fabulous deal! I’ve finally got my Jeep!!!!!! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Michelle, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 09, 2023

2nd Jeep I have gotten from Brandon Snitzer. Great salesman’s. Will always have my business. More

by Bkturner08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2023 -

Franklin Chrysler Dodge Jeep Ram responded

Bkturner08, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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