Franklin Chevrolet Cadillac Buick GMC
Statesboro, GA
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Showing 254 reviews
Best dealership experience! I can't brag on this dealership enough. Walked in with the vehicle in mind that I wanted and Shayne stopped at nothing to make sure we drove away happ I can't brag on this dealership enough. Walked in with the vehicle in mind that I wanted and Shayne stopped at nothing to make sure we drove away happy!!! Franklin Chevrolet gained new long term customers. We plan on using them again in the future. Very good atmosphere and friendly staff! More
Pleasant car buying experience. Buying a car has a stigma of being such a stressful, & long process, but franklin Chevrolet definitely broke this stigma for me. After being low balle Buying a car has a stigma of being such a stressful, & long process, but franklin Chevrolet definitely broke this stigma for me. After being low balled by multiple dealerships looking to make a pretty penny off of my trade in, I finally received an offer I felt was comfortable and fair on both ends at Franklin Chevrolet. We decided on the vehicle we wanted, and made arrangements to go back the next day to complete the sale. Shayne, our salesman, was working on our sale even when we weren't present! He was communicating with us via text and phone call to get as much done as possible, before we arrived to finalize the sale. This experience was fast, friendly, and super fair! More
Easy as 123 Walked in and got paired up with Jesus (Jesse) Guerra, who stopped and listened to what we wanted. We walked out happy and satisfied with our decision Walked in and got paired up with Jesus (Jesse) Guerra, who stopped and listened to what we wanted. We walked out happy and satisfied with our decision. Thank you More
It was amazing that the staff was friendly Big shout out Mr.Jesse! He made sure I left with a car that was fit for me. Thank you soooo much to Ashenton, he broke everything thing down to us per Big shout out Mr.Jesse! He made sure I left with a car that was fit for me. Thank you soooo much to Ashenton, he broke everything thing down to us perfectly! Im always going to show yall love. I love my cruise😍 More
Buy Or Not To Buy My overall experience at Franklin was what I expected. I received the quality of service which was informative with helpful info about the car purc My overall experience at Franklin was what I expected. I received the quality of service which was informative with helpful info about the car purchased. Made me feel comfortable if I needed to bring the car back for further info. Purchasing the car was a positive experience. More
Awesome experience car shopping can be so stressful but Ms Minnie was so patient, helpful and put no pressure on us. I wanted a 3 row SUV but didn't know for sure which car shopping can be so stressful but Ms Minnie was so patient, helpful and put no pressure on us. I wanted a 3 row SUV but didn't know for sure which one. She allowed me to try out many cars until I found the perfect one which was what I really wanted in the first place. Mr Franklin was there on a Sunday afternoon and was so pleasant and welcoming. Quicton Mitchell was also so efficient and helpful in getting the financing that we needed. This is our 5th car from Franklin and I'm sure there will be more in our future. Thanks Minnie for a wonderful experience! More
Excellent Jesse was wonderful! We arrived close to closing on a Saturday. We told him we were looking for a Silverado 4x4, he was very knowledgeable on what inv Jesse was wonderful! We arrived close to closing on a Saturday. We told him we were looking for a Silverado 4x4, he was very knowledgeable on what inventory they had on the lot and helped us to choose the one with the options that was best for us. We never felt rushed or that we were an inconvenience for arriving late. More
Best car shopping experience My experience at Franklin Chevrolet was very satisfying, stress free and they made feel very comfortable with my decision on the purchase of my 2017 S My experience at Franklin Chevrolet was very satisfying, stress free and they made feel very comfortable with my decision on the purchase of my 2017 Silverado pickup. My sales person Jessie was a pleasure to work with. He was so prompt and helpful with any questions or concerns I had with my purchase. I would definitely send my friends to him and Franklin Chevrolet to purchase a vehicle. Thank you to all involved. More
Great Service!! Lee was knowledgeable and very patient with us. He spent several hours, (if not all of his shift) helping us find exactly what we were looking for. Ev Lee was knowledgeable and very patient with us. He spent several hours, (if not all of his shift) helping us find exactly what we were looking for. Everyone we worked with was helpful and friendly. We will be back to purchase our next vehicle with Franklin in Statesboro! More
Great customer service & easy process We were greeted with a smile and friendly voice immediately upon walking through the door. Staff connected my husband and me with Lee, and the process We were greeted with a smile and friendly voice immediately upon walking through the door. Staff connected my husband and me with Lee, and the process was smooth throughout. We told him what we wanted. He pointed out additional features on the vehicle we were test driving and answered all of the questions we had. If he didn't know the answer immediately, he wasn't afraid to ask someone for us. There was "no hassle, no haggling" on price. We felt like our wants and desires were listened to and honored. The interactions with staff felt honest and we feel that they are trustworthy. The Franklin Chevrolet "name" means something to them and is highly valued. You can tell that they care about the service and quality that they provide. Their quality of service produced satisfied customers here! More