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Frankfort Toyota - Service Center

Frankfort, KY

4.7
395 Reviews

395 Reviews of Frankfort Toyota - Service Center

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October 16, 2019

Scott in Service Dept was very attentive, very courteous and friendly. I would not hesitate to let him work wit me again for my service needs. There are so many bells and whistles on my RAV4 that I need More

by Nancybob
Recommend Dealer
Yes
Employees Worked With
Scott ? Service
Oct 17, 2019 -

Frankfort Toyota responded

We are happy to assist you whenever you would like with the features of your vehicle. Thank you for choosing Frankfort Toyota and we are looking forward to seeing you again.

October 16, 2019

Good Service Experience The Service personnel are always friendly and courteous . They answer any questions I have. I thought the service call was just a LITTLE lengthy, bu More

by Toyota 6 months service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Frankfort Toyota responded

Thank you for choosing to service with us. We appreciate your business here at Frankfort Toyota. Please do not hesitate to let us know whenever we can be of assistance to you.

October 16, 2019

Service review The service on my Highlander was done quickly and with care. Beth came and kept me updated on the progress and told me that my front brakes needed to More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Boyd
Oct 17, 2019 -

Frankfort Toyota responded

Thank you for entrusting us with the care of your Highlander John. We appreciate your business.

October 15, 2019

Fast and Efficient I called in the morning to see if I could get a battery installed in my 4 Runner. By 3:30 the same day, it was a done deal! More

by Allen W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 15, 2019 -

Frankfort Toyota responded

We are always happy to help, thank you for your business.

October 15, 2019

Quick and easy Came in for Toyota care as scheduled, got in early and out on time all concerns were addressed on questions which we had on the Avalon . More

by Mjt48
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley, Clay Guthrie
Oct 16, 2019 -

Frankfort Toyota responded

We appreciate your business here at Frankfort Toyota. Thank you for choosing to service with us.

October 14, 2019

Service on Tacoma truck Georgie did a great job. Took care of me & truck. Everyone in service is very nice & called me by my name. Excellent company. I like the sma More

by SHARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

We are happy to have your business Sharon. Thank you for servicing with Frankfort Toyota.

October 14, 2019

Service Need an oil change and tire rotation. Always get great service and response to anything I may need. Great staff and customer service, as usual. More

by Bryan Coleman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

Thank you for your business Bryan, we appreciate your faith and trust in us.

October 14, 2019

Quick and Easy Excellent experience . Fast and friendly service department. Free coffee and doughnuts helps keep you busy while waiting. Only took about 45 minutes, More

by Tundra×2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Doris
Oct 15, 2019 -

Frankfort Toyota responded

Fantastic! Thank you for choosing us for your servicing needs, we appreciate your business.

October 14, 2019

Maintenance Service was done intinely fashion and Scott did a great job of welcoming me and keeping me updated. I will return. I also appreciated the follow up c More

by BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Frankfort Toyota responded

It is our pleasure to assist you. Thank you for your business and we are looking forward to seeing you again.

October 11, 2019

Great service as usual!!Have always been very satisfied Great service as usual!! Have always been very satisfied with Toyota Service. Everyone is always very friendly and accommodating. Doug Doris runs More

by Walmac
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 11, 2019 -

Frankfort Toyota responded

That is wonderful to hear, thank you for choosing Frankfort Toyota for your servicing needs.

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