Back

Frankfort Toyota - Service Center

Frankfort, KY

4.7
395 Reviews

395 Reviews of Frankfort Toyota - Service Center

Sort by
October 26, 2019

Great Service department Service department is great there. Very honest and efficient. The lady I worked with was awesome. Unfortunately I do not remember her name. She was ve More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hensley, Jeremy Stewart
Oct 28, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

October 26, 2019

service and repair Beth Kaiser is the main reason I continue to return to Frankfort Toyota.. She is diligent in making sure that my needs are taken care of.. She also pu More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

We certainly appreciate your business Mr. Brown. It is wonderful to hear that Beth provides such good customer service to you. Should you need anything or have any questions or concerns please don't hesitate to let us know.

October 25, 2019

Had a great experience the service was great I gave the rating that I gave because that’s how I felt about the service and the friendly people that I worked with and the price was great thanks to More

by Bonnie Tipton and Angie Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike tewell (owner) wonderful person, Judy Hensley
Oct 25, 2019 -

Frankfort Toyota responded

We are thrilled to be able to assist you and have you as a customer. Thank you for your business and please let us know anytime we can be of help.

October 25, 2019

Highly recommend Always professional without being stuffy, courteous, thoughtful, helpful, and very easy to talk with. Service waiting area is very comfortable, well s More

by Garcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Hensley
Oct 28, 2019 -

Frankfort Toyota responded

Thank you for your business and recommendation. We appreciate your faith in our Service department.

October 25, 2019

Excellent as always! Once again DOUG and his team go above and beyond to make sure my needs are met as a consumer, thanks again for a great service! More

by cqa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 28, 2019 -

Frankfort Toyota responded

It was our pleasure, thank you for choosing Frankfort Toyota for your servicing needs.

October 25, 2019

Service I feel like they look over everything so I don’t have to worry about anything. Everyone was very friendly and cared. The price was reasonable. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

We appreciate your business. Thank you for choosing Frankfort Toyota.

October 25, 2019

Great customer service and always fast Always friendly. We are in and out and not wasting all day waiting on our vehicle. Nice kiddie area. Always a selection of doughnuts and cookies. More

by loislane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

We appreciate your business and we always try to make the experience here as comfortable and convenient as possible.

October 25, 2019

i travel from Lexington because their staff are wonderful. I said it all.above. What more can I say. I bought the car there and like the service department enough to travel 23 miles to return. More

by franktoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

That truly does speak volumes, we appreciate your efforts to service with us. Thank you for your business.

October 25, 2019

DsteeleTires I bought the tires that I wanted for a very reasonable price. I enjoyed the customer’s lounge while the tires were being installed. My service advisor More

by Dsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your tires. Beth is an integral part of Service operations here and we are very grateful to have her. Again we appreciate your business.

October 24, 2019

Quick and Friendly Service The staff are super friendly and greet you by name when you pull into the garage. I like the television in the waiting room so you know where your veh More

by llcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Frankfort Toyota responded

We are looking forward to seeing you then, thank you for your business.

...
6
...