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Frankfort Toyota - Service Center

Frankfort, KY

4.7
395 Reviews

395 Reviews of Frankfort Toyota - Service Center

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October 04, 2019

Awesome staff and always willing to do what it takes to make your trip like home. Nicest Toyota staff I’ve met. Always make sure to get what you ask for More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Buffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for choosing us for your servicing needs. We appreciate your business and look forward to seeing you again in the future.

October 04, 2019

I love Frankfort Toyota. From sales to parts to service, the employees go above and beyond. I won’t go anywhere else for service and I will definitely be buying my next vehicle here. More

by HappyCamper
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Frankfort Toyota responded

Fantastic! That is wonderful to hear. Thank you for your faith in us, we appreciate your business.

October 04, 2019

Excellent customer service, clean environment, Excellent customer service, clean environment, convenient, time sensitive, easy drop off and pick up and the coffee and donuts hit the spot. Keep More

by JHOWARD605
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Doris
Oct 07, 2019 -

Frankfort Toyota responded

Thank you for your business and the review. We appreciate your feed back.

October 03, 2019

Frankfort Toyota’s service department is fantastic! The customer service is first class. I take all my vehicles there for service and the staff are always courteous, professional, and call me by name. More

by Jgalliers
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Frankfort Toyota responded

We certainly appreciate your business here at Frankfort Toyota. Thank you for choosing our service department for the care of your vehicles.

October 03, 2019

Went in for 18 month maintenance and Scott was the person I worked with. They serviced my car in record time and were very professional and extremely friendly. More

by Foofietee
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept and he is rated super awesome
Oct 04, 2019 -

Frankfort Toyota responded

Fantastic! Scott has been an incredible addition to our service drive and is an exceptional person. Thank you for your business and we are looking forward to seeing you again.

October 02, 2019

We have now used Frankfort Toyota for two services. They are very efficient, friendly and very thorough. They got me in at my scheduled time and made sure my questions were answered More

by Beth
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for coming to us for your service needs. We appreciate your business and please let us know anytime we can be of assistance.

October 02, 2019

I love this place. They take great care of my Prius. They even dropped the styrofoam cups and went paper after I requested they be more environmentally conscious. Nice job! More

by Dstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric clark
Oct 02, 2019 -

Frankfort Toyota responded

Thank you for your business and input. We are looking forward to seeing you again in the future.

October 02, 2019

Two thumbs up. Outstanding service from an outstanding Dealership. Highly recommend Frankfort Toyota. Thanks Mike, Eric, Steve and the entire crew for the special treatment! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for your business Tim. Please do not hesitate to let us know if we can be of assistance.

October 02, 2019

Great service and usually quick! However there is too much correspondence. Received texts emails and calls before and after my appointment. One mode of communication would be enough. More

by Mamoor
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

Thank you for your business and the feed back. We appreciate your business and are currently reviewing our reminder and follow up systems for customer contact.

October 02, 2019

By far, the service at frankfort Toyota is top notch. As busy as they are, every single one of them are always ready to assist you in any of your needs. I am absolutely impress and grateful to have gone to More

by Vonnes
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Frankfort Toyota responded

It was our pleasure to assist you, thank you for choosing Frankfort Toyota for your servicing needs.

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