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Frankfort Toyota

Frankfort, KY

4.9
3,735 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,735 reviews

November 04, 2024

This was my first time working with Frankfort of Toyota and I can't recommend them enough. We had a great experience that was very easy. David Burnside was very patience with me and understanding what my n More

by lily.flower3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Frankfort Toyota responded

Thank you so much for your business and welcome to the Frankfort Toyota family! Please do not hesitate to let us know if we can be of assistance or if you have any questions.

November 03, 2024

Chris Stewart was our salesman and he treated us fair and didn't throw the whole book of sales lingo while we made our decision. He wanted to go out of his way to let us know the whole experience of selecti More

by Larry G
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Quisenberry
Nov 04, 2024 -

Frankfort Toyota responded

Thank you for choosing us for your automotive needs. We appreciate your business and look forward to seeing you again in the future.

November 01, 2024

I recently had another fantastic experience at Frankfort Toyota, and I can't recommend them enough! This wasn't my first time working with this dealership, and once again, they exceeded my expectations.  More

by Roger Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Frankfort Toyota responded

Thank you for choosing us Roger and sharing the experience you had with David. Should you have any questions please don't hesitate to let David know.

October 31, 2024

Greg is very efficient when searching for the vehicle you prefer. He is honest, and knows his Toyota's! More

by VeryHappy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your new vehicle. We appreciate your business.

October 28, 2024

Outstanding service Department in every wsy. Service coordinator Georgie Rivketts is outstanding and very helpful More

by Kyhuggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Frankfort Toyota responded

Thank you for choosing to service with us. We appreciate your business and look forward to seeing you again in the future.

October 26, 2024

Great to works with. No pressure, easy doing all of the paperwork and made sure we had a great experience. More

by Coach_danielrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy O'Banion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Frankfort Toyota responded

That is wonderful to hear. Thank you for your business and kind review.

October 24, 2024

Great team in service department, always friendly and helpful. Never disappointed in the service I received More

by Recless36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geogie Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Parker
Oct 25, 2024 -

Frankfort Toyota responded

Thank you for your business and kind words. We appreciate your trust in us when servicing your vehicle.

October 17, 2024

I purchased a new 24 RAV4 LE from this dealer. The cars works well as expected and I really like buying a new toyota. It was a smooth process and the tile deference from the moment when I More

by Hassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Frankfort Toyota responded

Thank you for your business and feed back Hassan. Customer satisfaction is a top priority for us here at Frankfort Toyota. Please bare with us as we look further into the matter. If we are in the wrong we will issue you a check for the difference you were shorted. Please consider amending your review as we work together toward a satisfactory conclusion. Mr. Darabi, We have issued a refund check for the difference you were shorted on the GAP cancellation. You should receive the check in the mail in a couple of days. We appreciate your business and want you to have a good experience and good things to say about Frankfort Toyota. Would you please consider amending your review? We look forward to seeing you again in the future.

October 16, 2024

Got me in exactly what I wanted with everything I needed for what I wanted to pay per month More

by Andrewbarkley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota for your automotive needs. Please let us know any time we can be of assistance.

October 14, 2024

I had great service, Greg was a big help and talked us through the whole process. We had trouble at another dealer ship and they did not listen to what we wanted. Greg actually listen to what we needed in More

by Savannah Barkley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business and sharing the experience you had with Greg.

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