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Frank Myers Auto Maxx

Winston-Salem, NC

4.8
443 Reviews
The Myers Family has been serving the Triad community for more than 100 years. Frank Myers Auto Maxx specializes in helping people find, qualify for and own the vehicle of their dreams with little or no money down…even with less than perfect credit. Frank Myers Auto Repair is committed to providing a convenient, ethical and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to insure additional repairs and expenses are kept to a minimum. ABOUT FRANK MYERS AUTO MAXX: Frank Myers opened the original Frank Myers store more than 100 years ago in Flint Hill, NC (now East Bend). His grandson, Franklin Myers, and his great-grandson, Tracy Myers, have continued the Myers family tradition of being successful entrepreneurs for more than 10 decades. Their car dealerships and the rest of their family-owned businesses have employed hundreds of people and continue to serve happy customers. AWARDS: recognized as the best used car dealership in the Triad by the readers of YES! Weekly for 5 consecutive years, the best place to buy a used car in the Triad by the readers of the Winston Salem Journal, and one of the fastest growing small businesses in the country for 6 consecutive years by INC magazine. For more information on Frank Myers Auto Maxx, please visit their website at: http://www.frankmyersauto.com
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4200 N Patterson Ave

Winston-Salem, NC

27105

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Showing 443 reviews

June 29, 2010

Thanks for the great buying experience! Thank you Tracy and all involved......as it was a group effort to say the least! These individuals all work together to be sure the job gets done. I appreciate when More

by rahkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most all
Jun 30, 2010 -

Frank Myers Auto Maxx responded

You are so kind. Frank Myers Family Members like you make our lives REALLY easy. Hope your daughter enjoys her Land Rover. If you need me, call me or you can find my email address on our website at http://www.frankmyersauto.com

June 29, 2010

Thanks for the great buying experience! Thank you Tracy and all involved......as it was a group effort to say the least! These individuals all work together to be sure the job gets done. I appreciate when More

by rahkids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most all
June 21, 2010

Really nice dealership with clean cars. I am a married guy and have bought many cars through my life. Now that I am older and I am a military brat, I have shopped for cars and bought cars at all types of More

by reidstowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim and Richie
Jun 30, 2010 -

Frank Myers Auto Maxx responded

Since you are comparing us to the Yankees, we often feel that we are the "Babe Ruth" of the used car industry. LOL. Thank you for being a member of our family. If you need me, call me or you can email me. My email address is on our website at http://www.frankmyersauto.com

June 02, 2010

Tracy and his staff are one of nicest, most professional groups of sales people that I have had the pleasure to deal with. They "roadmapped" the entire process so that I knew what to expect each step of the More

by jmc1820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Myers
Jun 30, 2010 -

Frank Myers Auto Maxx responded

I am glad you feel that we "roadmapped" the process for you. We really work hard to make it easy to buy a car here. Call me if you need to talk or you can find my email address on our website at http://www.frankmyersauto.com

May 24, 2010

From start to finish the folks at Frank Myers made the entire process of buying a vehicle a positive and pleasant one. From the friendly young salesman who greeted me on the parking lot and showed me seve More

by sabrinab.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Rich
May 27, 2010 -

Frank Myers Auto Maxx responded

Thank you for the kind words and the stellar review. The entire Frank Myers Auto Maxx Team is excited that your buying experience was even BETTER the 2nd time around. We hope to exceed your expectations yet again when you drive your 3rd vehicle home in a few years. LOL We appreciate you. Call us when you need us.

May 12, 2010

Working with Tracy and his super friendly staff was an amazing experience. From the start everyone made me feel so comfortable and at home. I chose the car that was perfect for myself and my family and Tr More

by Eric Roth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Myers
May 27, 2010 -

Frank Myers Auto Maxx responded

Eric, Thank you for the great review and the kind words. Offering solutions is what we do and I'm glad that we could offer one to you. Please call me for assistance or drop by for a cup of coffee. I'll be waiting:)

May 12, 2010

+PLEASE PLEASE TAKE THE CAR YOUR BUYING FROM THESE PEOPLE TO A CERTIFIED MECHANIC BEFORE SIGNING ANYTHING!! +DO NOT TRUST THEIR "160 POINT" INSPECTION +MAKE SURE YOU LOOK AT THE CARFAX REPORT F More

by teamscon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : keith
May 27, 2010 -

Frank Myers Auto Maxx responded

Once again, thank you for contacting us and allowing the Frank Myers Auto Maxx Team the opportunity to offer you a resolution. While I'm not sure why you continue to have problems with your vehicle, what I can do is assure you that we will do the right thing and these issues you've mentioned will be resolved. The good news is that your vehicle is Certified, it has the remainder of the factory warranty PLUS it has the Lifetime Engine Warranty that we gave you at the time of purchase. PLUs I'm assuming you received the DVD player that you requested for your Caliber? If not, please let me know and I will expedite that for you. While no one has a crystal ball to determine if a vehicle will give problems in the future, I am confident that you will not continue to have a "project car with revolving problems" once we take care of the small issues that you are currently having. If you are still unhappy and choose not to keep the car, please let me know and we will do whatever we need to do to trade you out of the Caliber and into a vehicle you and your family are more satisfied with. It is also a possibility that your finance company will offer a substitution of collateral. Just let me know the direction you want to take and we will take it. In closing, please know that everyone at the dealership would like to "thank you" for protecting our Nation by being an Operation Iraqi Freedom vet. When my Great Grandfather started the first Frank Myers store more than 80 years ago, he understood the importance of the American Dream (since our ancestors are from Germany). With that being said, it would be my desire to sit down face to face and come to a mutual understanding on how to move forward with you. I look forward to hearing from you and giving you the same Frank Myers Auto Maxx Experience that everyone else has...5 Stars Plus!

May 28, 2010 -

teamscon responded

Alright, we would be more then happy to sit down and speak with you, the owner and noone else about how to resolve the situation. Thank you for your response, Daniel George

Jun 01, 2010 -

Frank Myers Auto Maxx responded

Thank you for your response. I appreciate your willingness to sit down and try to work this out. I am confident that we can achieve some type of resolution. Please tell me when it is best for you to visit the dealership. Even though I am out of the office quite a bit, I will do what it takes to accomodate my schedule/travel plans to speak with you. Also, you called and left me a message today concerning the jack that you ordered and the reimbursement of your warranty deductible. While I would like to speak with you about this, you didn't leave me your phone number. I also wanted to check to see if you recieved the DVD players and the owners manual that you asked for? Please let me know. Sincerely, Tracy Myers Frank Myers Auto Maxx

Jun 02, 2010 -

teamscon responded

Truthfully, it is very hard for me to contact your dealership and talk to your team knowing what all we have been put through. I am at a loss of words still. My fiance will call you tomarrow (wednesday) around 4:00pm to schedule a time for us to come in and talk. You have no idea how much pain this has put us through, and the amount of time we have lost. But, I would still like to sit down and talk with you as I said to give you the chance to make us "frank myers believers." Thanks, Daniel

Jun 11, 2010 -

teamscon responded

6-11-10 To my surprise Tracy Myers did what he said and took the car back and let us pick another. (gave us 15,000 which was the price of the car we bought) I made the classic mistake of buying a car without getting it checked by a mechanic first. But, at the same time they were selling a car with alot of problems. All in all, I dont think frank myers auto is out to screw anyone. Just like any dealership you buy from the car needs to be checked first. Tracy thank you for making this right you really helped us alot. My family appreciates it and we are now very satisfied with our new car. I simply could not stop until it was fixed and make sure I didnt loose 7,000 (my trade in value on my truck) Im sure the first car we were sold wouldn't last 40,000 miles. All in all, thanks for the help finding a solution to our problem and if I know anyone who needs your help getting a car I will refer them. Sincerely, Daniel

Jun 30, 2010 -

Frank Myers Auto Maxx responded

I am glad we could help make this situation right, make you a Frank Myers Auto Maxx believer and...most of all...help you get a car that you and your family feel safe in. Please call me if you need to talk or you can find my email address on our website at http://www.frankmyersauto.com

March 17, 2010

If youre searching for an honest, classy, dependable place to buy a car then this is it. The people at Frank Myers Automaxx bent over backwards to help me get a nice car. I appreciate thier looking out More

by videoloss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Rich, Tracy
Jun 01, 2010 -

Frank Myers Auto Maxx responded

I appreciate the fact that you took time out of your busy day to write some nice words about our dealership. YOU are the reason that we are here. If we can ever be of service, please ask. Sincerely, Tracy Myers Frank Myers Auto Maxx

March 07, 2010

A great place to buy a used car. I've been driving my accord I bought from them for 7 years and had minimal problems. It now has 300k plus miles and runs like a champ. Now I take it there for service and More

by bhoffman1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Jim, Tracy
Jun 30, 2010 -

Frank Myers Auto Maxx responded

Glad we are now servicing your cars as well as selling them to you. Print this out and, next time you are here, show it to the receptionist and I'll give you a free car wash:)

February 22, 2010

Working with this team was a great experience. They were all very friendly and went out of their way to help me get the car that best fit my needs and budget. I will work with them again!!!!! I will recom More

by reneaclutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy, Bruno, Rich and Keith
Jun 30, 2010 -

Frank Myers Auto Maxx responded

It excited me that you had a great experience at the dealership. Remember that you are appreciated by the entire team.