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Frank Myers Auto Maxx

Winston-Salem, NC

4.9
475 Reviews
The Myers Family has been serving the Triad community for more than 100 years. Frank Myers Auto Maxx specializes in helping people find, qualify for and own the vehicle of their dreams with little or no money down…even with less than perfect credit. Frank Myers Auto Repair is committed to providing a convenient, ethical and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to insure additional repairs and expenses are kept to a minimum. ABOUT FRANK MYERS AUTO MAXX: Frank Myers opened the original Frank Myers store more than 100 years ago in Flint Hill, NC (now East Bend). His grandson, Franklin Myers, and his great-grandson, Tracy Myers, have continued the Myers family tradition of being successful entrepreneurs for more than 10 decades. Their car dealerships and the rest of their family-owned businesses have employed hundreds of people and continue to serve happy customers. AWARDS: recognized as the best used car dealership in the Triad by the readers of YES! Weekly for 5 consecutive years, the best place to buy a used car in the Triad by the readers of the Winston Salem Journal, and one of the fastest growing small businesses in the country for 6 consecutive years by INC magazine. For more information on Frank Myers Auto Maxx, please visit their website at: http://www.frankmyersauto.com
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4200 N Patterson Ave

Winston-Salem, NC

27105

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Showing 475 reviews

April 12, 2016

Amazing!!! Wonderful service!!! Fast and courteous!! Will definitely recommend them to anyone buying a car. They were patient and met all my needs! Frank Myers w More

by Achristian1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich
Apr 28, 2016 -

Frank Myers Auto Maxx responded

WHOO HOO! Comments like yours is why we do what we do, Achristian1107. We're happy that we could assist you and hope you give us the opportunity to do so for many years to come. Take care and drop by to see us again soon.

February 10, 2016

Lies and then more lies. I bought a Nissan Sentra that had 32000 miles on it. Within a week the check oil light came on so I brought it back and told them about it and they s More

by Dcc78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It doesn't matter they all lie.
Apr 28, 2016 -

Frank Myers Auto Maxx responded

Dear Dcc78. My name is Tracy Myers and I'm the owner of Frank Myers Auto Maxx. I appreciate you taking the time to let me know about the terrible experience you had with your car and I'm sorry that your engine and transmission went bad. I would like to try and help you but I don't have your name so I can't pull up your account. Would you please send me a private message so I'm able to do some research? While I can't be certain, the low mileage on your car makes me believe that it may have been one of our Certified cars. The good news is that our Certified cars have a Lifetime Engine Warranty. In closing, I look forward to hearing back from you soon and hopefully able to provide you with not only answers but also a resolution that makes you happy with our dealership again.

January 28, 2016

Great The people at Frank Meyers Auto Max are the friendliest people. They treat you like family. I got a great deal and if I have to will go again to get a More

by tink, edna 654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Pinkston
Jan 28, 2016 -

Frank Myers Auto Maxx responded

Thank you for the kind words and for being a part of the Frank Myers Auto Maxx Family. If we can be of service, please don't hesitate to ask. Never forget: we are here for you!

January 21, 2016

Outstanding !!!!!!!!! When other car dealers say no to you like they did me , Then you need to go to Frank Myers Auto , They will say yes !! More

by Happy!!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris !!!!!!
Jan 25, 2016 -

Frank Myers Auto Maxx responded

Thank you! You really know how to make us smile. Stop by soon to say hello. We appreciate you.

October 21, 2015

Service department cannot fix your car I bought my F250 in May had to take it to the service department back August for a small leak on transmission and rear and had a leak and and the More

by davrg311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Bryant service department manager
Jan 13, 2016 -

Frank Myers Auto Maxx responded

Thank you for speaking to me over the phone and for allowing us to make this situation right. Moving forward, I hope that you enjoy your truck and will continue to do business with us for many years to come. If I can ever be of service, please call me direct at #3368310646. If I don't pick up. please leave me a message and I will call you back as soon as I have the opportunity. Sincerely, Tracy Myers/Owner Frank Myers Auto Maxx

September 27, 2015

Great Service A big shout out to Tracy Myers Brian Hawks and the entire team at the Frank Myers Auto Maxx Service Center. I had been quoted nearly $800 for repairs More

by joey47
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Hawks
Jan 25, 2016 -

Frank Myers Auto Maxx responded

THANK YOU for taking the time to share your experience with everyone and for choosing us. we appreciate you and we're here for you. Take care and hope to see you again soon.

September 20, 2015

Absolutely wonderful I presented to the folks exactly where I was and what we were looking to buy. We were never rushed or pressured in any way. We took several test drive More

by Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chandler
Sep 22, 2015 -

Frank Myers Auto Maxx responded

Dear Hawk, THANK YOU for the kind words. It was a pleasure to serve you.

September 18, 2015

Best car buying experience. Thank you to everyone there at Frank Myers Auto Maxx for helping my wife and I find a new car. Very professional, helpful and an all around great grou More

by TWinters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 22, 2015 -

Frank Myers Auto Maxx responded

Thank you, TWinters. Everyone at Frank Myers Auto Maxx wants you to know that YOU are sincerely appreciated.

September 14, 2015

Wasted my whole day I called twice before I drove there from High Point. Asked to apply for loan over the phone before I drive all the way there, I get a congratulations More

by deecruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
May 12, 2015

POOR CUSTOMER SERVICE AFTER YOU PURCHASE I bought a Chrysler 200 2013 back in February. Chris was an awesome sales person. 2 days after I bought the car the breaks were squeaking. I took it More

by tamyusef424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sep 18, 2015 -

Frank Myers Auto Maxx responded

Good evening, tamyusef424. My name is Tracy Myers and I'm the owner of Frank Myers Auto Maxx. Thank you for your message and I'm sorry that you're unhappy with your service after the sale. My goal moving forward is to find out what's happening with your vehicle and to offer you a resolution that you are happy with. We want you to enjoy your vehicle. I know that you've had your vehicle in our service department. Have your concerns been taken care of? Thank you and I look forward to hearing back soon.

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