
Frank Leta Honda
O'Fallon, MO
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The sales staff went out of their way to alert us to the arrival of vehicles in their inventory that we were interested in, gave us good pricing and worked through the transaction quickly. arrival of vehicles in their inventory that we were interested in, gave us good pricing and worked through the transaction quickly. More
On our first night in to test drive the vehicles, Wayne was very helpful in getting us test drives of 2 different Fit's. Wayne discussed the various options on the instrument panel. This was helpful to m was very helpful in getting us test drives of 2 different Fit's. Wayne discussed the various options on the instrument panel. This was helpful to me after the purchase. We did not commit to a purchase on our first visit and Wayne was not pushy about us not purchasing. We told him that we would visit another dealership and he did not try to prevent us from doing that. We were very impressed with this action. Couple of days later we decided to buy from Leta only with a preferance on a color that wasn't on the lot. I received a call from Wayne asking for a 2nd color preferance and I told him the 2nd color preferance is the same as the first. Once he knew we were set on that color we didn't hear from him till he had obtained the color we desired. The only small problems with the deal was, we were not asked to come in prior to closing to complete a finance application and I hate being forced to make a decision regarding the extended warrenty. I don't like spending $2,000 without thinking it over for more than 5 minutes. I understand the reasonning for this, but I still don't like it. Overall we were happy with our purchase experiance at Leta and after 2 days of driving it I know I made the right decision. More
loved the service, Jeff was very honest and sincere about what my Acura needed,Jeff called to say what the car needed now and what could wait until the next visit. I really appreciated that. he also made cal what my Acura needed,Jeff called to say what the car needed now and what could wait until the next visit. I really appreciated that. he also made calls to my extended service contract about my transmission. Thanks again More
Frank Leta is always professional and their dealership is clean and bright. Their staff is always friendly and greet you right away upon your arrival. Their express service is very helpful, so you don't ha clean and bright. Their staff is always friendly and greet you right away upon your arrival. Their express service is very helpful, so you don't have to sit around very long for an oil change or quick tire rotation. The car wash for after each service visit is a nice touch. More
The experience we had was JUST like the tv ads on tv - you really can't beat a leta. We had a good time during our visit and purchase. We would very highly recommend anyone looking for a new or used veh you really can't beat a leta. We had a good time during our visit and purchase. We would very highly recommend anyone looking for a new or used vehicle to take the time to come to Frank Leta Honda. Honest!! More
Very pleased with service. This was first service and I was furnished with a loaner to use. I had two minor problems to check. Both were addressed and documented in the computer. I was also able to use a d was furnished with a loaner to use. I had two minor problems to check. Both were addressed and documented in the computer. I was also able to use a discount coupon for my service. As always my MDX was cleaned inside and out when I picked it up. More
I went to this dealership because of their low internet price. Only to find that their prices were higher on accessories. After I made a deal, put a deposit on my credit card, my salesman, Curt, called to price. Only to find that their prices were higher on accessories. After I made a deal, put a deposit on my credit card, my salesman, Curt, called to inform me that I would have to pay MORE since I was going to pay cash. Several times he would tell me he was going to call me back in 10 minutes and it would be the next day when he called me back. When we decided to go elsewhere because of their unethical tactics he told me that they were the only dealership that had this vehicle. He didn't even have the vehicle in his inventory. I prefer to do business with people that are honest and treat me with respect. I would HIGHLY recommend Bommarito Honda. No games, honest fair pricing. After talking with family and friends I learned that I'm not the only person to be treated with these tactics at Frank Leta. More
Customer service is exceptional! I am always treated respectfully & in a cordial way. Marcus from the auto service dpt is very friendly, polite & always provides excellent service. I feel very comforta respectfully & in a cordial way. Marcus from the auto service dpt is very friendly, polite & always provides excellent service. I feel very comfortable with the service & treatment. Recently I had my car serviced and it was going to take longer than expected, a loaner was immediately arranged for me so I can go and run my errands. They even provided the vehicle I requested. The cost is a higher than other auto services. Highly recommend Frank Letta auto service & dealer. More
The dealership is always clean, the environment friendly. Fromt he froint desk to the sevice poeple, even mechanics are friendly. The serivce I have recieved has always been prompt, accurate, and delivered Fromt he froint desk to the sevice poeple, even mechanics are friendly. The serivce I have recieved has always been prompt, accurate, and delivered as promised with a smile. I refer everyone I can to Frank Leta!! More
Excellent car dealership. I drive 30 miles out of my way to have my cars serviced at Frank Leta Honda for two main reasons. It is a beautiful new facility that is clean, comfortable and smokefree. The oth to have my cars serviced at Frank Leta Honda for two main reasons. It is a beautiful new facility that is clean, comfortable and smokefree. The other reason is the service department seems very honest. More