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Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.1
134 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 134 reviews

June 06, 2026

Well I was told 15 thousand off and it was not . I said no extra warranty and got it . They said oil changes were free no they not . U see it was my birthday and was in a good mood didn't have my go More

by mkharley69
Recommend Dealer
No
Employees Worked With
Bunch of liars who I worked with
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Jun 08, 2026 -

Frank Leta Buick GMC responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (573) 837-4191 when you have a chance. Thank you, and we look forward to hearing from you.

June 06, 2026

Good communication, answered questions, reasonable time for waiting. That's enough Sorry to many words don't make it better More

by pat.kaelin
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jun 07, 2026 -

Frank Leta Buick GMC responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 05, 2026

The dealership itself is great! But I wish someone would have told me beforehand that my oil change isn't covered with my contact if it has been less than 6 months since the last on More

by rigdon_2005
Recommend Dealer
Yes
Employees Worked With
Mason
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Jun 08, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (573) 837-4191 when you have a chance. Thank you, and we look forward to hearing from you.

June 05, 2026

They was friendly And helpful and considerate They texted me when the vehicle was done. More

by brown5259
Recommend Dealer
Yes
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Jun 07, 2026 -

Frank Leta Buick GMC responded

Hi, thank you for your kind words! We're thrilled to hear that our team was friendly, helpful, and considerate during your visit. Your feedback is invaluable, and we appreciate you taking the time to share your experience with us.

June 05, 2026

Received outstanding service from everyone we encountered. Andrew and Jared went above and beyond to ensure we got exactly what we wanted. More

by rexray22
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark, Jared Ritter
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Jun 05, 2026 -

Frank Leta Buick GMC responded

It’s wonderful to hear our team went the extra mile to help you find exactly what you wanted in your Chevrolet. Thank you for sharing your experience and for choosing us. We look forward to helping you again in the future.

June 02, 2026

Friendly and very helpful with getting you in the right vehicle. Recommend this dealership to everyone. More

by stankoeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pettit
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Irby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vass
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Frank Leta Buick GMC responded

Thank you, Stan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Frank Leta Buick GMC.

Jun 04, 2026 -

Frank Leta Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

June 02, 2026

Great customer service every time. I can always depend on Frank Leta technicians to do a great job. More

by seantivory
Recommend Dealer
Yes
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Jun 02, 2026 -

Frank Leta Buick GMC responded

It’s rewarding to hear our technicians consistently deliver the quality service you expect for your GMC Sierra 1500. Your trust in our work motivates us to maintain those high standards. Thank you for sharing your experience.

June 02, 2026

Jake was really empathetic with my situation and helped me out with getting into a new vehicle. More

by amlimbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 03, 2026 -

Frank Leta Buick GMC responded

Thank you for your kind words for Jake and for this review! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Frank Leta Buick GMC.

Jun 04, 2026 -

Frank Leta Buick GMC responded

Thank you for your kind words. We're thrilled to hear that Jake was empathetic and provided you with the support you needed to get into a new vehicle. Your feedback is invaluable to us as we strive for customer-centric service and reliability, and we hope to assist you again in the future!

June 02, 2026

Dani was fantastic to work with, everyone was polite and professional. We love our new Buick! More

by cjmarler10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Frank Leta Buick GMC responded

It’s great to hear that Dani and our team provided a polite and professional experience. Enjoy every drive in your new Buick. Thank you for sharing your feedback.

June 01, 2026

Was very disappointed in the information I was given as to how long the job would take. I was told the work could be completed on Wednesday but it would need to be sealed and kept overnight and I could get More

by hwh1714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Irby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DON'T KNOW ANY NAMES. cASHIER WAS EXCELENT!
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