Frank Leta Acura of Springfield
Springfield, MO
Filter Reviews by Keyword
By Type
Showing 480 reviews
very efficient I pulled up and they came right out and then took my car right back. I went to the concession area and had a cup of coffee and sandwich and relaxed. I pulled up and they came right out and then took my car right back. I went to the concession area and had a cup of coffee and sandwich and relaxed. About an hour later done with oil change and repaired a tire and washed my car and I was ready to go. More
Quality all around I am a current Acura owner and went up to test drive a newer "used" model. Although I ended up not buying the car, I remain impress with the friendl I am a current Acura owner and went up to test drive a newer "used" model. Although I ended up not buying the car, I remain impress with the friendliness and professionalism of the sales staff. Rick did a great job listening to my interest. Will be back in the future. More
Cars shopping. This dealership was a pleasure! From the first text, phone call, and visit to the dealership, it was a fresh experience. Felt very well taken care of by Keith and Rick (Richard). From the first text, phone call, and visit to the dealership, it was a fresh experience. Felt very well taken care of by Keith and Rick (Richard). More
Customer Experience is Top Priority! I thought I had great service at another dealership here in the Ozarks, but when I arrived for my first routine service after purchasing my TLX, nothi I thought I had great service at another dealership here in the Ozarks, but when I arrived for my first routine service after purchasing my TLX, nothing before compares to the experience I had at Acura of Springfield. I had the pleasure of being greeted by Jana upon arrival and she was both friendly and professional. It was the total experience! I said my name, and she took it from there. Nothing was standard about it. She knew why I was there, she asked if I was enjoying my car, she asked if I had any questions or concerns and she asked if there was anything I needed while my car was being serviced? I chose to wait for my car, there in the customer waiting area, and it was clean, quiet and very accommodating. The value of time is priceless and Jana kept me updated on the timeline of service. I love my Acura and I love that Acura of Springfield loves that I love my Acura and they aren't afraid to show it!! Thanks Jesse for introducing me to my car and thank you to Jana and the service team for keeping it BEAUTIFUL and running safely!! I will not go anywhere else :) More
Friendly and helpful The personell were friendly and knowledgeable We could have gotten down to the bottom line a little quicker I pretty much knew what I wanted when I The personell were friendly and knowledgeable We could have gotten down to the bottom line a little quicker I pretty much knew what I wanted when I got to the dealership I don't normally rate anything excellent so don't be offended by 4 stars More
very plesant and a joy to work with Jana Marcum was the service technician and again was very plesant and a joy to work with. my car was cleanand the tire balance seems good. Jana Marcum was the service technician and again was very plesant and a joy to work with. my car was cleanand the tire balance seems good. More
Exceptional Service Tyler and Jana have shown us interest, concern, and help for every issue we have presented to them. Most recently, a strange sound was quickly diagno Tyler and Jana have shown us interest, concern, and help for every issue we have presented to them. Most recently, a strange sound was quickly diagnosed and resolved. Always have great service, a wonderful waiting area, extra amenities, and friendly people. We are committed to continuing our relationship with Acura of Springfield. More
Service was great, as always Service was prompt and timely. I was given a call very shortly after leaving letting me know what needed to be done. Always a good experience Service was prompt and timely. I was given a call very shortly after leaving letting me know what needed to be done. Always a good experience More
First Service Experience Here was Great This was my first experience at this service center after having purchased my vehicle from the dealership back in April and I must say, if this is how This was my first experience at this service center after having purchased my vehicle from the dealership back in April and I must say, if this is how they run their business then I will likely be a lifetime customer. Excellent experience!!! More
Very nice people. Nice place, nice inventory. Salesmen are professional & knowledgeable. They have great customer service. We wish we could have been able to get togeth Nice place, nice inventory. Salesmen are professional & knowledgeable. They have great customer service. We wish we could have been able to get together on the price of the Acura we looked st, but we were not able to do it. More