Frank Leta Acura of Springfield

Buying a car. We had a time frame and the staff worked with us to get the purchase done rapidly. Everyone was pleasant. The test drive was also very pleasant. We we We had a time frame and the staff worked with us to get the purchase done rapidly. Everyone was pleasant. The test drive was also very pleasant. We were please that there was an example of the exact model we were interested in on the lot. We were also pleased that it had been trucked in and not driven in from some other city, so it truly was a new car. The salesman was very knowledgeable about the car's features. More

Very nice dealership Very nice, laid back dealership. Such a refreshing change from experiences with other local dealerships in the past. Chris Gatlin, Lucas and B.J. ar Very nice, laid back dealership. Such a refreshing change from experiences with other local dealerships in the past. Chris Gatlin, Lucas and B.J. are all are very customer-oriented in their approach. Chris, especially, was a very hard worker and very dependable. More

Service For My Acura My check engine light came on, so we made & appointment with Laura to bring it in & have it checked out. They found that a sensor with code po141 My check engine light came on, so we made & appointment with Laura to bring it in & have it checked out. They found that a sensor with code po141 was bad. They ran the function test & found it failed the test & was indeed bad. Laura told us they would have to order the part in but could have it the next day so we stayed in Springfield that night (WE live in Jefferson City, Mo.)& the next morning the part was there. They installed it right away as she had promised & we were able to be on our way. Being able to get the part the very next morning was very important to us. They also offered to loan us a car, but we didn't take it as the wait time was not going to be that long. We appreciated the offer in case we would have had something we needed to take care of. More

Very well pleased with service, exceeded my expectations Recently the a/c went out on our 08 Acura RDX. It turns out there was an extended warranty. Since they had to keep our car overnight they gave us a l Recently the a/c went out on our 08 Acura RDX. It turns out there was an extended warranty. Since they had to keep our car overnight they gave us a loaner to use which was good since we live over an hour away. When we picked it up the next day and were coming back home, the a/c stopped working again. This was on a Saturday and I left them a message expressing my frustration. They called first thing Monday morning and assured me that they would send a tech down to my house to swap vehicles and get it fixed. As it turns out, it was another part that went bad and was not at all related to the work they had done. And they did not charge me at all for the extra work or for coming to pick it up and bring it back. The really do go above and beyond what is expected and I am very grateful. Everyone I talked to was extremely helpful and easy to talk to. I will be recommending them to all my family and friends. More

Purchased a new Acura Chris and BJ stayed last Saturday night to finish up the paper work so we could drive our new Acura home. Chris ran out of time to demonstrate all of Chris and BJ stayed last Saturday night to finish up the paper work so we could drive our new Acura home. Chris ran out of time to demonstrate all of the features of the Tech Package, but there were so many a book review at my own pace is best. More

motor mounts each and every time I have had service to be done on our mdx the Springfield team has gone above and beyond to make sure we were taken care of. Thanks each and every time I have had service to be done on our mdx the Springfield team has gone above and beyond to make sure we were taken care of. Thanks More

My overall Experience at Acura of Springfield, Mo I had a great experience at this Acura dealership in Springfield, Mo. I will come back for my work to be done on my Honda as well as refer friends t I had a great experience at this Acura dealership in Springfield, Mo. I will come back for my work to be done on my Honda as well as refer friends to this dealership when they are looking for another vehicle. More

Unfortunate events I had a flat tire and needed a tire that I had at home installed. My wheel was slightly bent and they were able to but my tire on it. I was advised I had a flat tire and needed a tire that I had at home installed. My wheel was slightly bent and they were able to but my tire on it. I was advised that I would need a new wheel it was holding a seal. I drove across town and had a flat tire. They told me they had checked it a few times before releasing the car to me. I am now getting a new wheel and hopefully all will be good. More

Love this dealership! I have had my Acura MDX since 2007 and I have never been to a dealership that treats you like Acura of Springfield does. Great customer service every I have had my Acura MDX since 2007 and I have never been to a dealership that treats you like Acura of Springfield does. Great customer service every time. More

Courteous service and excellent work performed. We purchased our 2007 Accord from Jay Wolfe Honda in Kansas City, MO and have it serviced at Springfield Acura in Springfield, MO. Personnel in both We purchased our 2007 Accord from Jay Wolfe Honda in Kansas City, MO and have it serviced at Springfield Acura in Springfield, MO. Personnel in both dealerships have treated us with courtesy and without hassle during our visits. Thank you Jay Wolfe management for creating an excellent culture among your dealerships' personnel. Karen & Don More