Frank Leta Acura of Springfield

Seat fixed and oil changed My driver's side seat had a bolt missing. Service department personnel fixed the seat and changed my Tl's oil quickly. The service department personn My driver's side seat had a bolt missing. Service department personnel fixed the seat and changed my Tl's oil quickly. The service department personnel provided excellent service. More

They understand what customer service is. Best dealership we have ever purchased a vehicle from. We purchased our fourth Acura because of this dealership. Our salesperson Wade is by far the Best dealership we have ever purchased a vehicle from. We purchased our fourth Acura because of this dealership. Our salesperson Wade is by far the best representative we have ever worked with. The service department is unchallenged by any other dealership. More

Good experience Very courteous and professional. Nice experience. Clean, beautiful facility. Good selection of what we were looking for. Acura makes a superior vehicl Very courteous and professional. Nice experience. Clean, beautiful facility. Good selection of what we were looking for. Acura makes a superior vehicle, compared to all that we shopped against. Happy with the decision we made. More

Friendly service It was a little pricey but it was worth it. Very friendly people and they kept me informed as far as what they was doing to my vehicle It was a little pricey but it was worth it. Very friendly people and they kept me informed as far as what they was doing to my vehicle More

Willingness to work with me I brought in my 2002 MDX because of a Check Engine Light issue, first time I have had a CIL and the vehicle has 170k miles on it, it amazes me that th I brought in my 2002 MDX because of a Check Engine Light issue, first time I have had a CIL and the vehicle has 170k miles on it, it amazes me that these vehicles are so reliable. Anyway, there were several components that needed attention, Spark plugs (never replaced) fuel injectors and or EGR valve clean and or replace. All of these being replaced at once would be extremely expensive, so I opt in for the spark plug replacement first. Regardless if this fixed the issue or not, they needed to be replaced, $300.00, well worth that if you only have to replace them every 170k miles! It didn't solve the CIL issue, so I guess the next step will be the fuel injectors, $1100.00. That will have to addressed next month :(. Although the plugs didn't solve it, I'm very pleased that the service writer is willing to work with me as we address this random problem as I can afford it. More

Best in Springfield I'm utterly amazed at the great service Wayne and his staff provides every time I come to the dealership. No matter what my issue is, they are always I'm utterly amazed at the great service Wayne and his staff provides every time I come to the dealership. No matter what my issue is, they are always so accommodating and take car of my car quickly and happily. I can't say enough about their service. Thank you. More

Quick and Efficient Service was performed as promised. The price for the service was fair and the work was completed efficiently. I came in earlier than my appointment Service was performed as promised. The price for the service was fair and the work was completed efficiently. I came in earlier than my appointment time and they accommodated me and completed the service before my original appointment time. More

Just the best! Well, on this visit it was just an oil change. But I have to tell, you are treated as if you are their only customer. Hands down, the best Luxury deal Well, on this visit it was just an oil change. But I have to tell, you are treated as if you are their only customer. Hands down, the best Luxury dealership in the city. More

Smooth transaction Thank you all for this being very smooth and not time wasting. Was glad we were able to get it all done in about an hour of time. Thank you all for this being very smooth and not time wasting. Was glad we were able to get it all done in about an hour of time. More

Very Pleased The best service one could ask for,the waiting room is the best! Really pleased with my car. This is the 4th Acura I have owned, had a 02 kept it 12j The best service one could ask for,the waiting room is the best! Really pleased with my car. This is the 4th Acura I have owned, had a 02 kept it 12j years with no problems. Wilda More