Frank Leta Acura of Springfield

Helped Me Find The Right Tires When I found out I needed new tires, the recommended tires and other tires that were on hand were a bit outside my budget. After discussing on the ph When I found out I needed new tires, the recommended tires and other tires that were on hand were a bit outside my budget. After discussing on the phone, a few minutes later they called me back and had just located a set in their warehouse that was very comparable (I checked ratings and reviews online) to the high end set for $300 less! More

broken down car that had been towed in The only problem that I saw was the service guy said when I ask him for a loaner car, he response was probably not cause the car was a Saturn. That r The only problem that I saw was the service guy said when I ask him for a loaner car, he response was probably not cause the car was a Saturn. That really didn't make me happy cause we have purchased three cars from your business 2 of them were Saturn and the third was a Acura. So I really see the point of that comment. The Mgr Wayne stepped on and smooth the situation. I could understand if we were not repeat customer but come on. More

Efficient and professional Handled very professionally and in a timely manner. The Service Manager waited on me and he is the most professional person I have ever worked with a Handled very professionally and in a timely manner. The Service Manager waited on me and he is the most professional person I have ever worked with at Acura. More

courteous, helpful, on time, went the extra mile I always appreciate the service at your dealership. They went the extra mile on a question I had about the warning light and message on my battery. I always appreciate the service at your dealership. They went the extra mile on a question I had about the warning light and message on my battery. More

good work Took care of business in timely manner, friendly. Allowed me to test drive new car. Explained procedure completed and things that might be considered Took care of business in timely manner, friendly. Allowed me to test drive new car. Explained procedure completed and things that might be considered to be completed More

Pleasant and successful! Everyone was very pleasant and worked to make our purchase succcessful. Thank you for making this a pleasant experience. We appreciated Keith bringi Everyone was very pleasant and worked to make our purchase succcessful. Thank you for making this a pleasant experience. We appreciated Keith bringing the car 70 miles to us when it was ready. Thanks again! More

Great service and very friendly Keith Adams at Acura of Springfield help my wife and I purchase our Dodge Charger. He was exceptional and offered great support and suggestions every Keith Adams at Acura of Springfield help my wife and I purchase our Dodge Charger. He was exceptional and offered great support and suggestions every step of the way. In fact, every member of Acura of Springfield made certain that our needs were met, and that we had a pleasant experience. More

See my comments below. Had a dead battery under warranty Kenney Gibson is the best..truly the best. I also liked your "smoothie bar" while I waited. I have lost contact with the sales staff but with Ke Kenney Gibson is the best..truly the best. I also liked your "smoothie bar" while I waited. I have lost contact with the sales staff but with Kenney...that isn't as big a deal. You best keep him around. Last, I think Honda ought to honor Acura warranty work and visa versa. Howard Manning 214-549-2402 More

Great Experience. They are always fast. They are super nice and explain everything. They might be a little pricey but it's worth it. They just want to do what's best fo They are always fast. They are super nice and explain everything. They might be a little pricey but it's worth it. They just want to do what's best for the life of the car for your best buck. More

Friendly, Professional, Thorough I was able to secure an appointment quickly online and have a loaner car available for me as I was unable to wait for my vehicle to be completed. Ken I was able to secure an appointment quickly online and have a loaner car available for me as I was unable to wait for my vehicle to be completed. Kenny was very helpful and the service staff took care of all that was needed. I even received a car wash and vacuum after all was said and done. I was very happy and thankful! More