Frank Leta Acura of Springfield

Great customer service Quick service done within a time I was allotted. Experience of staff is exceptional. Loaner car is a nice benefit. I will continue using service . Quick service done within a time I was allotted. Experience of staff is exceptional. Loaner car is a nice benefit. I will continue using service . More

Acura of Springfield Aaron Meier is an excellent Sales Associate for your company. It was great to go in and not have any haggling over prices. We were out of there in 3 Aaron Meier is an excellent Sales Associate for your company. It was great to go in and not have any haggling over prices. We were out of there in 3-4 hours, thank you so much for being so considerate of our time and yours. Lastly, the Coffee/Smoothie Bar with Panini's is a great idea and hit a home run with us. Thank you Aaron and Acura of Springfield! v/r Yolanda Rogers More

Suspension Knock Mechanic, Kara, and whomever was in the parts dept were very friendly and couteous. I asked some questions concerning the struts and shocks, and I fee Mechanic, Kara, and whomever was in the parts dept were very friendly and couteous. I asked some questions concerning the struts and shocks, and I feel they were truthful in their answers. More

Always a pleasure to be at Acura, great people and excellent Always a pleasure to be at the Springfield Acura dealership. They all make me feel very comfortable and at home, from the time I pull up to the time Always a pleasure to be at the Springfield Acura dealership. They all make me feel very comfortable and at home, from the time I pull up to the time I am leaving. Derek is a great asset to the service department. I have worked with several of the staff and very pleased. thanks Jim More

Saturday morning June 27 Greeted by friendly staff. Very professional in their demeanor. My service rep looked up maintenance history of my vehicle and recommended what need Greeted by friendly staff. Very professional in their demeanor. My service rep looked up maintenance history of my vehicle and recommended what needed to be done. They did a complimentary so many point inspection in addition to regularly called for maintenance which revealed a couple of repairs that needed to be done. Did not proceed without my permission. I waited for my vehicle in their customer lounge which is very comfortable. They provide free refreshments for their customers. This is an excellent dealership with top-notch customer service. More

Senior Citizens are not taken advantage of! Excellent customer service. Jessie, Ryan, and BJ all worked together to meet the specific vehicle needs I had and put me in a car that was in my budg Excellent customer service. Jessie, Ryan, and BJ all worked together to meet the specific vehicle needs I had and put me in a car that was in my budget. I just purchased it yesterday but so far the car I purchased is wonderful. More

Scheduled maintenance Great dealership. I would recommend them to my best friends. Baught out last car there back in 2007. We will definitely go back for our next vehicl Great dealership. I would recommend them to my best friends. Baught out last car there back in 2007. We will definitely go back for our next vehicle More

I had good experience Good job by all employees they made you feel welcome from the first steps in the door to the last one when leaving the dealership Good job by all employees they made you feel welcome from the first steps in the door to the last one when leaving the dealership More

Great service, they know their work. Scheduled service as I requested. Friendly. Helpful when asked questions about concerns that I had. Got in and out in a very reasonable time and my ca Scheduled service as I requested. Friendly. Helpful when asked questions about concerns that I had. Got in and out in a very reasonable time and my car was washed and vacuumed. This is very nice touch. More

Awesome Service! After arriving at Acura we had a much different experience than any other dealer we had been to at that point- a much better experience. They showed u After arriving at Acura we had a much different experience than any other dealer we had been to at that point- a much better experience. They showed us the cars without trying to sell something right off the bat. We worked with Aaron who was so great with answering questions, allowing us to look into multiple cars as well as test drive multiple cars, and then taking his time to explain everything inside. We weren't entirely sure of our decision on the evening we initially went in, so we asked to return the next day. Without any hesitation or pushiness they agreed. We returned the next day and picked up right where we left off. We love our car and even more the service we received! More