Frank Leta Acura of Springfield

Super customer care! Not too many places around here that treat EACH customer like he or she is their best customer! I've been getting my older Acura TLS serviced here si Not too many places around here that treat EACH customer like he or she is their best customer! I've been getting my older Acura TLS serviced here since 2009 and have always received outstanding service. Employees are attentive, knowledgable, respectful and follow-thru. Not to mention the major upgrades to the customer waiting area. Wow! Thanks Acura of Springfield! More

Recall on airbag Great experience and loved the loaner car that was provided !! Friendly service and very professional! I would highly recommend your dealership to my Great experience and loved the loaner car that was provided !! Friendly service and very professional! I would highly recommend your dealership to my friends and family. More

Nice experience Nice dealership, professional sales, Great experience with online rep and Wade McCamy. Nice ride and looking forward to many years of use and even vi Nice dealership, professional sales, Great experience with online rep and Wade McCamy. Nice ride and looking forward to many years of use and even visiting for service work. More

Best Sales Experience I had test driven a MDX at a different Acura dealership, but the sales people at that dealership really turned me off. I emailed the sales department I had test driven a MDX at a different Acura dealership, but the sales people at that dealership really turned me off. I emailed the sales department and Ryan Rush promptly called me. He asked me what he could do to earn my business. Ryan went above and beyond. Ryan and Rick made me feel at home at Acura of Springfield. I felt like they really wanted my business and wanted my car buying experience to be pleasant. The negotiation process was easy - unlike every other car I've purchased. The waiting room really feels luxury. They brought us out cookies, and drinks. We were offered lunch, but we weren't that hungry. The gentleman who helped us set up the car made sure I was comfortable with all of the features before we left. I just really can't say enough good things about my experience at Acura of Springfield. I will be back when we replace my husband's car. More

Service Department I (Vicki) recently brought my TL in to have the oil changed. It was discovered that I needed a front end alignment. Derek explained everything to me I (Vicki) recently brought my TL in to have the oil changed. It was discovered that I needed a front end alignment. Derek explained everything to me. This work was performed in a timely manner, my car was washed and I was off to start my day! More

Excellent Care Very attentive to addressing the service my car needed. Very friendly- excellent customer service. Kenney is very knowlegable and always willing to an Very attentive to addressing the service my car needed. Very friendly- excellent customer service. Kenney is very knowlegable and always willing to answer all my questions. More

Very helpful and NO PRESSURE NICE!!!! Anthony and Ty were both accomodating and pleasant to deal with! I wholeheartedly recommend them! They listened to my requirements and went out of th Anthony and Ty were both accomodating and pleasant to deal with! I wholeheartedly recommend them! They listened to my requirements and went out of their way to make sure I was satisfied! If you are looking for a vehicle This is the place to go! More

The one that got away My daughter and I came to see Rick about a Honda hybrid we saw listed on the website the day before. Rick did his personal best to find the car, only My daughter and I came to see Rick about a Honda hybrid we saw listed on the website the day before. Rick did his personal best to find the car, only to realize it had been sold the day before by his coworker. He then took us to meet the Acura sales manager to see if any of the incoming used cars would meet our needs. More

Unexpectantly pleasant! A good friend of ours recommended we look at Acura of Springfield for our purchase. We actually had decided that a new RDX was what we wanted prior A good friend of ours recommended we look at Acura of Springfield for our purchase. We actually had decided that a new RDX was what we wanted prior to arriving at the dealership. Upon arrival we briefly met with Ryan Rush and were introduced to Aaron Meier. Both were very informative and made us feel comfortable. Aaron explained all the features of the RDX. Our purchase experience at this dealership and with Aaron was pleasant. I can see why our friends had recommended we stop by and look! I will also be recommending this dealership and Aaron to my other friends. More

Consistent great service Springfield Acura always provides great customer service. My car was received clean and looking new. Wayne Sheets and his service team do a great jo Springfield Acura always provides great customer service. My car was received clean and looking new. Wayne Sheets and his service team do a great job and always great you with a smile. More