Frank Leta Acura of Springfield
Springfield, MO
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Above and Beyond I had trouble working out a way to pick up my vehicle after I left it for an oil change. A co-worker picked me up after dropping it off but would not I had trouble working out a way to pick up my vehicle after I left it for an oil change. A co-worker picked me up after dropping it off but would not be available to take me back. Kenny was so helpful!!! As my employer is just approx 3 mi from the dealership he sent someone for me when my car was done! What a great help!!! Austin picked me up and was so sweet........................thanks More
Always a good experience Very friendly staff and comfortable lounge to wait int! We can always get in to the service department quickly and out just as quick. Never any hassl Very friendly staff and comfortable lounge to wait int! We can always get in to the service department quickly and out just as quick. Never any hassle and we appreciate that! More
Excellent service. Easy to make an appointment. Several friendly reminders. When I drove in, Kenny was respectful, efficient, ready to begin with the maintenance servic Easy to make an appointment. Several friendly reminders. When I drove in, Kenny was respectful, efficient, ready to begin with the maintenance service. I was given the keys to the loaner, got in, went to my meeting. When the service was finished, I got a call, went back to the dealership, the paperwork was ready for me to sign. I am very pleased. More
Great service I brought my wife's Acura in for an oil change. They brought me to work and brought my vehicle to my work, since I was unable to leave. Very friendly I brought my wife's Acura in for an oil change. They brought me to work and brought my vehicle to my work, since I was unable to leave. Very friendly and accommodating staff. More
Excellent The people at this dealership were very nice and welcoming. They were quick to respond to my email and set up an appointment. I got a very good deal f The people at this dealership were very nice and welcoming. They were quick to respond to my email and set up an appointment. I got a very good deal for the used car I purchased and at no point did I feel like anyone was trying to pull the wool over my eyes, which is what I've unfortunately experienced in other places. We had a long wait due to some technical difficulties but they had complimentary food and drinks and a lounge, which made the wait comfortable and easy. If I still live in the area next time I need a car, I'll definitely be coming back. More
Bought a new SUV It's always a pleasure to deal with Rick. My only complaint with this dealership is that being a customer for almost 20 years, no one seems to care. It's always a pleasure to deal with Rick. My only complaint with this dealership is that being a customer for almost 20 years, no one seems to care. This is the 6th or 7th vehicle we have bought from them and it seemed to not count for any considerations at all. More
Come in shortly before closing with a non Acura Very professional and friendly bunch of staff I came in on a Saturday shortly before service closed no problem to them they acted as though I was the Very professional and friendly bunch of staff I came in on a Saturday shortly before service closed no problem to them they acted as though I was the first customer of the day More
Easy and Efficient My appointment was easy to make. Service was fast when I arrived and the loaner kept me from having to miss work. The service was completed in a short My appointment was easy to make. Service was fast when I arrived and the loaner kept me from having to miss work. The service was completed in a short period of time, and I was back in my vehicle with everything properly completed. Everyone was cheerful and friendly! More
Friendly & Knowledgeable Extra points for Aaron Meier for"visiting" with me while I had some additional stuff done on my vehicle! He had already completely gone over everythi Extra points for Aaron Meier for"visiting" with me while I had some additional stuff done on my vehicle! He had already completely gone over everything about the vehicle, but talked to me for the additional 40 minutes! More
Maintenance check oil change differentials. All of the staff was knowledgeable, helpful and friendly. They were happy to answer all the questions I had. Best service I had anywhere in a long tim All of the staff was knowledgeable, helpful and friendly. They were happy to answer all the questions I had. Best service I had anywhere in a long time. I know if I come in with a problem they can fix it and fix it well. I trust them with parts and service And that's important to me. Now if you could make a truck! More