Frank Leta Acura of Springfield

Great Kenny was my service representative for my Acura MDX 2002. Kenny had to deliver the news to me that I needed a new transmission. I called him numero Kenny was my service representative for my Acura MDX 2002. Kenny had to deliver the news to me that I needed a new transmission. I called him numerous times with questions prior to agreeing to the transmission replacement and Kenny was wonderful. I recommend thie Acira service department and Acura vehicles. More

Great Customer Service The service department staff is very kind, friendly, and attentive; very refreshing as many businesses no longer put the customer first. Kenny explain The service department staff is very kind, friendly, and attentive; very refreshing as many businesses no longer put the customer first. Kenny explained everything about my car very well and was able to complete my service in less time as anticipated. They made me feel like I was important; I really appreciated that they were always checking on me while in the lounge to ensure all of my needs were met. The sales staff members also made me feel at home and I was there for a service. In addition, the associate at the cafe was awesome...she made certain that I was comfortable and had everything I needed while I waited for my car. I drove from Fort Leonard Wood, MO to service my car and it was such a great experience, that I am now looking forward to the 3 hour drive to get my next service! Other dealerships can learn from Jay Wolfe Acura of Springfield's customer service model. Keep up the excellent work; you guys ROCK! More

Outstanding Cast Of Characters Acura of Springfield has a well-trained staff who unselfishly assist one another in giving customers a truly positive car buying experience. From the Acura of Springfield has a well-trained staff who unselfishly assist one another in giving customers a truly positive car buying experience. From the potential dreaded first contact to burning rubber, each and every staff member interaction is very personable. Awesome snack bar! More

Always make me feel like royalty. The work is reasonable & professional. I would recommend this dealership to anyone. Jay Wolfe has a great place to do business with. I am so glad it i The work is reasonable & professional. I would recommend this dealership to anyone. Jay Wolfe has a great place to do business with. I am so glad it is in Springfield More

Excellent Experience Kenny helped me program a feature using the menu on the dash for my TL, then a quick service. Great experience as always. Thanks again! Kenny helped me program a feature using the menu on the dash for my TL, then a quick service. Great experience as always. Thanks again! More

Great service crew and good atmosphere I needed to have the airbag inflator in my 03 TL replaced due to the recall. The service guy treated me really well and said not a problem we'll g I needed to have the airbag inflator in my 03 TL replaced due to the recall. The service guy treated me really well and said not a problem we'll get that swapped out for you right away. I was offered a courtesy car but declined and waited it out inside. The lounge area was very nice and accommodating during the wait. About an hour later, my car was finished and it was even washed complimentary. Excellent service! More

Took MDX to have steering wheel driver mechanism checked. Parts had to be ordered. They came in speedily and we were given a courtesy car during the work time. Problem fixed and car washed!?? Parts had to be ordered. They came in speedily and we were given a courtesy car during the work time. Problem fixed and car washed!?? More

Excellent experience A B-1 service and a splashguard replacement was scheduled for my TL. The Springfield dealership followed up with an immediate confirmation appointme A B-1 service and a splashguard replacement was scheduled for my TL. The Springfield dealership followed up with an immediate confirmation appointment email, a phone call to confirm the replacement part (I provided pictures of the part needed), and 24 hours before the appointment, an appointment reminder email was sent. Upon arrival, excellent professional and customer satisfaction service was provided. Without hesitation, I would recommend Jay Wolfe Acura dealership of Springfield Missouri anytime . More

Amazing! Friendly, courteous, prompt, priced right. Loved the pumpkin frappe' and chocolates, car wash, vacuuming the interior. So glad you will also service Friendly, courteous, prompt, priced right. Loved the pumpkin frappe' and chocolates, car wash, vacuuming the interior. So glad you will also service my Camry. I've used your service for the past 19 years when I owned Acuras and a Honda Accord. More

Good visit The visit was good and I appreciate the professional service. I have to remind them every time that I have free oil changes from purchasing the car ne The visit was good and I appreciate the professional service. I have to remind them every time that I have free oil changes from purchasing the car new so if there is a way to put in the system when a customer has free oil changes so that doesn't have to be pointed out when a charge is presented that would be great. Professional team, great lounge, great service. More