Frank Leta Acura of Springfield

Very friendly employees The whole staff at this dealership was awesome! My husband and I had a great experience buying a car. We were very impressed, we will definitely recom The whole staff at this dealership was awesome! My husband and I had a great experience buying a car. We were very impressed, we will definitely recommend to friends and family. More

Excellent Our salesman Jesse we always use was off the only day we could visit dealership. But he meet us there at the time that worked for us on his day off. Our salesman Jesse we always use was off the only day we could visit dealership. But he meet us there at the time that worked for us on his day off. Got us in the car we wanted in the amount of time we had. This whole dealership is a #1 class act. I will be back and refer any one looking for a car. More

Purchased used Ford Escape SUV. People involved were very knowledgeable and customer friendly. Would not hesitate to recommend them to friends. Excellent facilities, very clean and People involved were very knowledgeable and customer friendly. Would not hesitate to recommend them to friends. Excellent facilities, very clean and atmosphere was really nice. More

service appt Very efficient service. I have had many dealings with Kenny (and Derek) in the service department and they have always been very patient. I appreciate Very efficient service. I have had many dealings with Kenny (and Derek) in the service department and they have always been very patient. I appreciate the individual attention I get when I bring any of my 3 cars in for service More

Vintage customer service I say vintage because the service you get at Jay Wolfe is representative of excellent customer service I rarely see in present day. From the initial p I say vintage because the service you get at Jay Wolfe is representative of excellent customer service I rarely see in present day. From the initial phone call with Zack to my service representative, Kenny, I couldn't have been more pleased. Keep up the good work! It is greatly appreciated! More

Best service center I choose here for the cleanliness, atmosphere, waiting room and complimentary food.the wash is a bonus. I was first introduced to this service center I choose here for the cleanliness, atmosphere, waiting room and complimentary food.the wash is a bonus. I was first introduced to this service center by bringing my boss's car in for service. I was so surprised at the quality compared to all the other service rooms I have seen over many many years. More

Used car purchase Overall experience was excellent. As I related to both the salesman and finance person the only item that taints the whole thing a bit is the forced Overall experience was excellent. As I related to both the salesman and finance person the only item that taints the whole thing a bit is the forced addition of the $199 fee at the end. It just does not sit well, charge it somehow but roll it into the purchase price of the car and not an extra line item on the bill of sale. Outside of that, everything was great. More

I love Acura of Springfield Had my car serviced to include full $199 detail. Derek and his team were very courteous and helpful. When I got home to StRobert and I opened my tr Had my car serviced to include full $199 detail. Derek and his team were very courteous and helpful. When I got home to StRobert and I opened my trunk I found the rubber mat had not been cleaned a little detail, but attention to detail is the difference between great and good. Thanks, Shirley Richardson PS - i really like this new survey tool. More

New car purchase Traded a 2015 Lexus for a better driving vehicle.......................................... Our first cross country trip was a lot easier with less dr Traded a 2015 Lexus for a better driving vehicle.......................................... Our first cross country trip was a lot easier with less driver fatigue that the Lexus product.. More

Seat belt buckle replacement Timely and courteously done. Would recommend this dealership to anyone. The concergie (sp) service was outstanding and the young lady greeted everyon Timely and courteously done. Would recommend this dealership to anyone. The concergie (sp) service was outstanding and the young lady greeted everyone with a smile and acted like she was genuinely happy to serve me. More