Frank Leta Acura of Springfield
Springfield, MO
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Great Service! Derek was great! Service was amazing! You have gained all of my business in the future. Thanks to everything you do as this is how business should b Derek was great! Service was amazing! You have gained all of my business in the future. Thanks to everything you do as this is how business should be done! More
The BEST of the BEST! Aaron Meier and BJ Drew are absolutely the best in the business! Aaron will always put me in the right vehicle and BJ always explains the financing o Aaron Meier and BJ Drew are absolutely the best in the business! Aaron will always put me in the right vehicle and BJ always explains the financing options clearly. Great team! More
Efficient as always Our car is now 8 years old and it is important to us to keep it in good shape as we are not in a position to replace or upgrade it. We have always had Our car is now 8 years old and it is important to us to keep it in good shape as we are not in a position to replace or upgrade it. We have always had it serviced here and will continue to do so. More
Oil change. I called Acura for an oil change. They got me right in. I was only there a short time and everything was great. The people there are fantastic! I I called Acura for an oil change. They got me right in. I was only there a short time and everything was great. The people there are fantastic! I spoke with Derek, he's wonderful. Thanks Derek! More
Periodic oil and filter change The service advisor and the receptionist are very knowledgeable and friendly. The customer lounge is clean and well managed. This is the top notch de The service advisor and the receptionist are very knowledgeable and friendly. The customer lounge is clean and well managed. This is the top notch dealership . Thank you for a very nice visit. More
Repeat customer I just purchased my 3rd new vehicle from Acura of Springfield. They always go above and beyond for their customers. Not only do I love the TLX, the I just purchased my 3rd new vehicle from Acura of Springfield. They always go above and beyond for their customers. Not only do I love the TLX, the customer service is what keeps me coming back to this dealership. More
Thanks for the coffee They were "out" of "decaf" coffee, said they don't have any....I know it is probably not often requested. So I gave them a hard time...'have to find They were "out" of "decaf" coffee, said they don't have any....I know it is probably not often requested. So I gave them a hard time...'have to find a new dealership that takes care of all their customers' needs... a few minutes later the came through. Found some...made for a pleasant wait. It is a small thing, but speaks volumes about their care. If they are this caring about a cup of coffee, I know they are caring about my RDX in the service bay. Been working with Rick Denbow since 2003 when I arrived in Springfield and purchased a Saturn Vue...great working with everyone. More
Quick, suggestions for service were professionally presented Service was quick, efficient and courteous. Suggestions for additional maintenance was professionally recommended and documented. The service lounge w Service was quick, efficient and courteous. Suggestions for additional maintenance was professionally recommended and documented. The service lounge was enjoyable experience with many amenities (e.g. television, Wi-Fi, beverages and snacks-all complimentary). The car is returned with a complimentary wash. What else could you ask for in automotive maintenance and repair? More
Great Always great service. Snack bar young lady was very pleasant. Service guy (cant rrmemer his name) was very thorough. I appreciate the whole customer Always great service. Snack bar young lady was very pleasant. Service guy (cant rrmemer his name) was very thorough. I appreciate the whole customer service experience. More
Great Service From start to finish, each person I worked with was friendly, helpful and informative. I will definitely look for Brad and Wade the next time we purch From start to finish, each person I worked with was friendly, helpful and informative. I will definitely look for Brad and Wade the next time we purchase a car. More