
Frank Kent Cadillac
Fort Worth, TX
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My Buying Experience My experience overall was really good, We were greeted right away, D J was friendly, helpful and very patience . He was knowledgeable about the co My experience overall was really good, We were greeted right away, D J was friendly, helpful and very patience . He was knowledgeable about the company, he answered all our questions . The whole experience was stress free, and was completed pretty quickly. D J stayed with us until I drove off in my new car . I so dreaded having to go car shopping , But my trip to Frank Kent was a pleasant surprise , I will definitely recommend D J and Frank Kent to my family and friends. I already recommended the service department to a co worker that bought a Honda, from a different dealer. Thanks for all your help , Juanita Salzido More
I would recommend this dealership. Brian was very helpful with allowing us to test drive and SRX. He was not pushy in any way. We love our new car! helpful with allowing us to test drive and SRX. He was not pushy in any way. We love our new car! More
Worked with Brian from out of state based on the lack of competition in my state (only one dealer). Brian provided a competitive fixed price over the internet with all of the options I wanted and had the ca competition in my state (only one dealer). Brian provided a competitive fixed price over the internet with all of the options I wanted and had the car in stock waiting for me to sign the paperwork. Once I arrived into town the total transaction time was about 3 hours including: test drive of the vehicle I was purchasing for my spouse and me, trade evaluation and negotiated trade in value and financing (they beat the rates from my credit union that I had already been pre-approved for). No pressure on the financing, maintenance contract, purchase price or other aspects of the transaction. Overall, one of the smoothest transactions ever. In addition, their new location is a beautiful dealership with a very friendly and wonderful facilities (waiting room, wine tasting, etc). I only wish they were closer to me so that all of my service was at their facility versus the local one near me. More
Our last 3 vehicles were Lexus, BMW and Mercedes. I was concerned about buying a GM product because of a mass factory perception. Brian and Frank Kent sowed they could manage the luxury buyer through servi concerned about buying a GM product because of a mass factory perception. Brian and Frank Kent sowed they could manage the luxury buyer through service levels they were accustomed to. The experience with FK was very positive. More
It was a very good and easy experience. Brian was very knowledgable and friendly. I am very happy with my purchase and will be purchasing again in the future. knowledgable and friendly. I am very happy with my purchase and will be purchasing again in the future. More
Jimmy and i had a very nice experience buying our car at Jimmy and i had a very nice experience buying our car at Frank/Kent it was the first day of business in there new location, while it made it a little Jimmy and i had a very nice experience buying our car at Frank/Kent it was the first day of business in there new location, while it made it a little harder for Bryan i would say it went very smooth for us! Bryan is a super nice guy and we appreciate everyone being so friendly. also the dealership is just beautiful. Peggy Campbell More
Very professional car buying experience...we will definitely recommend Brian and Franl Kent Cadillac to all of our friends. Our new SRX is beautiful and we got excellent trade in for our 07 Escalade. definitely recommend Brian and Franl Kent Cadillac to all of our friends. Our new SRX is beautiful and we got excellent trade in for our 07 Escalade. More
Brain guaranteed to beat another dealer's offer on both the price of the car and the financing. In addition, he said he could have the car ready for pick up on Friday versus Monday. Ok, I'm interested. the price of the car and the financing. In addition, he said he could have the car ready for pick up on Friday versus Monday. Ok, I'm interested. He followed through on all accounts and now has a very happy customer! More
We couldn't find a Cadillac Escalade ESV , white diamond,cashmere interior, in the Premium package anywhere in Calif. We located the perfect match at Frank Kent Cadillac in Fortworth, Texas.Our sale diamond,cashmere interior, in the Premium package anywhere in Calif. We located the perfect match at Frank Kent Cadillac in Fortworth, Texas.Our salesman, Billy Engelhardt, went beyond the call of duty for us. Our Cadillac Escalade arrived on transport yesterday from Texas to California and the car was exactly what we had asked for. We highly recommend this dealership and our salesman, Billy.They're GREAT!! More
I PURCHASED A NEW CAR AND ALSO THE WEEK BEFORE THAT I HAD MY PREVIOUS CADILAC IN THE SERVICE DEPT. BOTH DEPARTMENTS WERE VERY PROFESSIONAL. I WOULD RECOMEND TO ANYONE. MY PREVIOUS CADILAC IN THE SERVICE DEPT. BOTH DEPARTMENTS WERE VERY PROFESSIONAL. I WOULD RECOMEND TO ANYONE. More