Frank Kent Cadillac
Fort Worth, TX
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I was looking for a used truck came upon an ad online, applied without thinking anything of it. Next morning was contacted by the Internet sales employee bill. From the start he was very friendly and took applied without thinking anything of it. Next morning was contacted by the Internet sales employee bill. From the start he was very friendly and took me step by step on purchasing my truck. Very helpful and great customer service. More
Tim actually heard what I had to say about buying a car, and he made it happen. He was interested in getting me what I wanted at a price I could afford. Great job!!! and he made it happen. He was interested in getting me what I wanted at a price I could afford. Great job!!! More
I went thru the Costco Auto Program and Brian contacted me the next morning. I told him the type of car, color and extras I wanted. He had the exact car in inventory, told me the price, met me to pick up me the next morning. I told him the type of car, color and extras I wanted. He had the exact car in inventory, told me the price, met me to pick up my car to determine the trade-in value the dealership would give me, and left me the new car to drive in the meantime. I got what I expected for the trade and Brian completed the deal quickly and efficiently. He is knowledgeable, friendly and was intent on making sure I was happy with everything. The dealership secured a better interest rate than I was able to secure on my own - a very nice surprise. Overall, a very pleasant car buying experience. I highly recommend Brian and Frank Kent Cadallic. More
Mr Herrera excelled at his job of making a couploe of out of towners feel welcome to be back home in Fort Worth. Excellent car excellent deal. We will be back. of towners feel welcome to be back home in Fort Worth. Excellent car excellent deal. We will be back. More
Debbie answered all of our questions. She made sure we had all the information that we needed. The negotiation of price was brief and to the point. There was no haggling back and forth. On my return fo had all the information that we needed. The negotiation of price was brief and to the point. There was no haggling back and forth. On my return for an overview of the features Debbie was very helpful in helping me understand the cars features and in helping me get them set up. More
My entire experience was wonderful in all areas. I purchased my first Cadillac, a 2012 Escalade, and had a lot of questions about everything - and then some... My salesman, Brian Herrera, was exceptio purchased my first Cadillac, a 2012 Escalade, and had a lot of questions about everything - and then some... My salesman, Brian Herrera, was exceptionally helpful, patient, and honest in every way and was not in the least pushy. Would recommend anyone to Frank Kent and Brian! More
My dad and I stopped in for a recall part on his 1997 CTS and meet Debbie in the showroom. Told her what we might be interested in and she quickly located one that fit our needs. She considered my dad's heal and meet Debbie in the showroom. Told her what we might be interested in and she quickly located one that fit our needs. She considered my dad's health and drove one under the shade for him to see. The offer did not match that day but we continued to talk over the next few days and came to an agreement on the price. We took my mom back for approval and she loved it. Purchased it that day. Debbie came in on her day off to help us show my mom and handle the deal. She was so great with my elderly parents and they enjoyed working with her. They love their new 2011 Red CTS. Thanks to Frank Kent and Debbie Wilson. Tom and Maxine Morgan (Shiela Morgan Conder-daughter) More
We were very happy with Debbie, we enjoyed working with her. The reason for good versus great is we don't know of any way to make the total car buying experience great. her. The reason for good versus great is we don't know of any way to make the total car buying experience great. More
WE HAD A GREAT EXPERIENCE, BILL MADE EVERYTHING FLOW SMOOTHLY AND EVEN BROUGHT THE CAR TO US WHEN IT WAS READY BECAUSE WE LIVED ABOUT 50 MILES AWAY. WOULD DEFINATELY BUY FROM THIS GROUP AGAIN. SMOOTHLY AND EVEN BROUGHT THE CAR TO US WHEN IT WAS READY BECAUSE WE LIVED ABOUT 50 MILES AWAY. WOULD DEFINATELY BUY FROM THIS GROUP AGAIN. More
Our salesman, Debbie Wilson, was very helpful and friendly throughout the whole process. The dealership was willing to work with us on the price of the vehicle we purchased and we were able to reach friendly throughout the whole process. The dealership was willing to work with us on the price of the vehicle we purchased and we were able to reach an agreement on the price that we were happy with. The quality of the vehicle was great for the price we purchased it at and the sales team was very helpful in achieving this. I would recommend this dealer to others. More