Frank Hyundai

Exceeded my expectations Omar you are beyond awesome! I appreciate your patience and overall demeanor with my lack of car bing experience. You've made this experience for me a Omar you are beyond awesome! I appreciate your patience and overall demeanor with my lack of car bing experience. You've made this experience for me a pleasant one! I'm sending everyone I know you're way who is looking to buy trade or lease! Your professionalism is top notch!! Thank you for going above and beyond to make a proud Hyundai owner! More

Performance was significantly above my expectations i've been a Ford owner for almost 10 years but now I am a proud Hyundai owner of the dealership was outstanding I felt no pressure at all to buy my ve i've been a Ford owner for almost 10 years but now I am a proud Hyundai owner of the dealership was outstanding I felt no pressure at all to buy my vehicle the Costco auto program was definitely the way to go I was very please with my overall experience More

Omar really took the time to help me purchase my vehicle. From first contact online to our meeting at the dealership. He really help me to feel comfortabl really took the time to help me purchase my vehicle. From first contact online to our meeting at the dealership. He really help me to feel comfortable. More

JUST GREAT They worked to get me a good deal, took me on 2 test drives, just to male sure i was going to get what i wanted, and i did. They worked to get me a good deal, took me on 2 test drives, just to male sure i was going to get what i wanted, and i did. More

Great experience I would definitely recommend friends and family to Frank hyundai...great staff and service. Andy was terrific, very helpful and proffesional. I can't I would definitely recommend friends and family to Frank hyundai...great staff and service. Andy was terrific, very helpful and proffesional. I can't wait to see what kind of deals they have in the future. I just might stick with hyundai for a long time because of them. More

Better than expected experience We have purchased many cars over the years and felt our experience with Frank Hyundai ranks very high. We decided to purchase through the COSTCO progr We have purchased many cars over the years and felt our experience with Frank Hyundai ranks very high. We decided to purchase through the COSTCO program and I expect that may have had something to do with service we received. The first thing that got my attention was on our first visit when we were given the personal space we needed and left the lot with no pressure to make a purchase. The salesman, Mike, was kind, friendly and professional. We made an appointment the day we purchased the Santa Fe Sport and it still took about 4 hours to drive off the lot. I would recommend that for customers who have an appointment that finance is included. I hope that you consider this during your process improvement reviews. Other than that, we had a very good experience and will glad share that with others that ask. Thanks Mike and Omar. More

Great Sales Staff Great no nonsense sales staff. Got to the bottomline relatively quickly. Caution on the Finance department. He was not on the same page after 4 hou Great no nonsense sales staff. Got to the bottomline relatively quickly. Caution on the Finance department. He was not on the same page after 4 hours of vehicle selection, negotiations and waiting. More

Fraudulent Dealership They have been deceitful. Currently seeking legal advice on how to proceed with fraud. Legal action will be taken shortly. Summary: Sold me (optional) They have been deceitful. Currently seeking legal advice on how to proceed with fraud. Legal action will be taken shortly. Summary: Sold me (optional) service contract by saying it was mandatory by Hyundai. When questioned about whether it was really mandatory, they adamantly said that it was Hyundai as a company which decided to charge $2000 for this 'optional' but mandatory service and I could not opt out of it. I needed the car so I bought it at the time, but afterwards, when I asked Hyundai Motor and Finance, they told me that it was fraud. Hyundai also said since I bought from dealer, they cannot help me or report them in any regards. They also said hyundai advertisement has nothing to do with hyundai motor and it does not have to honor the advertisement since H. Motor and H. Advertisements are not responsible to each other. I believe this is utter deception and bs. More

I want to work here now Came in out of curiosity because of an ad i saw online, ended up upgrading to a new car. I really liked the atmosphere here and I am very happy with m Came in out of curiosity because of an ad i saw online, ended up upgrading to a new car. I really liked the atmosphere here and I am very happy with my car. First time buyer and walked away with a pretty nice deal considering my finances. They worked with me through a lot of obstacles that we had, will be back in the future! More

See survey review I can't access the name of the salesman who worked with me and gave me the test drive, Frank Hyundai has it, he did a great job. I can't access the name of the salesman who worked with me and gave me the test drive, Frank Hyundai has it, he did a great job. More