Frank Hyundai

BEST INTERNET HYUNDAI SALES "FACILITATOR" BY FAR !!! If you are INTERNET competent, not afraid to spend the time doing the online research to refine what new car you want, and want to deal with a NEW GEN If you are INTERNET competent, not afraid to spend the time doing the online research to refine what new car you want, and want to deal with a NEW GENERATION INTERNET CAR SALES FACILITATOR, read further about my experience with Omar and Adriana at Frank Hyundai. After test driving new cars, and months of intensive internet researching of reviews and you-tube evaluations, I decided my next car would be a 2016 Hyundai Sonata Hybrid Limited Ultimate Pkg. I would have waited for the Plug-in version, but I wasn't willing to give up the Panoramic Roof or split back seat (not available on the Plug-in ver). I attempt to work an online purchase of my new Hyundai with (6) Hyundai dealerships within a 120 mile radius from where I live. My goal was simple, TO GET THE LOWEST PRICE POSSIBLE, with the least amount of traditional car salesperson "games", for the exact Car that I wanted, with a reasonable delivery time frame. I emailed my desired vehicle out to the Internet Sales Coordinators at each dealership giving them ONLY my email address (not wanting annoying phone calls). I apologized to each explaining that phone numbers could be exchanged AFTER narrowing down my offers. I outlined EXACTLY what I wanted as far as the car, EXACTLY what I DIDN'T WANT as far as Dealer add-ons, Dealer financing and extended warrantees. I detailed what Manufacture incentives I qualified for, and what outside dealer discounts I MIGHT qualify for (Costco, AAA, AMEX, First responder etc.). I never involved my trade-in in the pricing until the very end of the process. I made sure I was clear with the prices I wanted (NET DISCOUNTED PRICE-The Dealer's "price" subtracted from the MSRP after applying ALL discounts)_and (Out-The-Door Price - Self-explanatory but includes Sales Tax, license and any misc. dealer charges). I knew ahead of time what dealer charges were reasonable so I could spot any profit add-ons dealers might tack on to help their discounted profit. I ended up returning to complete my sale with Omar at Frank Hyundai (and his asst. Adriana) who, were coincidentally, the 1st dealership Internet sales Manager that I had contacted. Omar was ABSOLUTELY the BEST SALES FACILITATOR I could have hoped to assist me in my new car purchase. Notice I don't refer to him as a Salesman or Sales person as he reflects a new generation of Internet Sales Coordinators that are not locked into all of the traditional sales "tricks and games" that every buyer has had in the past from cars salespersons when buying a car. From the very start, he was truthful, honest, and did not play the salesman "games" of the other 5 dealerships. He gave me his best price upfront and was the only dealer to give me their "Out-the Door" final price with breakdown of taxes, licenses and fees WITHOUT even being asked. In some cases, when I gave a dealer the ballpark number Omar had given me, dealers would give me an extremely high price, or somewhat discounted price. The only dealer that came close to the OTD price I got from Omar tried to add $780 for a Dealer add-on 3M protection to make up their discounted price. The other Internet sales person was actually snooty with me when I told them I didn't want the add-on protectant. It was truly refreshing to have Omar accept my "Not Interested" answer and not attempt to pressure me to change my mind. I did qualify for the Costco New Car program which Frank Hyundai was the participating dealer which may explain their having the best price. And yes, I did trade in my 2000 V10 Ford Excursion for what was a very fair wholesale price for a high millage, not popular engine used car. OMAR reflected EVERY QUALITY that today's New Car Dealership Internet Sales Department's should have and practice and NO, I am not a Omar's relative/Neighbor/Bud :). Just an EXTREMELY satisfied Internet New Hyundai owner who was VERY pleased to meet and work with Omar and his asst. Adriana at Frank Hyundai. More

My first new car ever I am so happy that I met Omar Assad via email. He worked with me back and forth all day in order to find the car that I wanted at the price that I was I am so happy that I met Omar Assad via email. He worked with me back and forth all day in order to find the car that I wanted at the price that I was comfortable paying. I couldn't be happier! The transaction was smooth, easy, no pressure and I felt that my needs were both heard and met. Thank you Omar and Frank Hyundai! More

Best auto purchase experience I've ever had!!!!!!!! Professional, Fair, Accommodating, Efficient, Great pricing!!!!! Easiest, smoothest, most positive auto purchase for me since I got my license in 197 Professional, Fair, Accommodating, Efficient, Great pricing!!!!! Easiest, smoothest, most positive auto purchase for me since I got my license in 1976. Omar is an absolute gentleman. He helped get the car I wanted and facilitated every aspect of the process.I actually enjoyed purchasing my car from Frank Hyundai. More

Frank Hyundai is the best This is my 3rd car purchased at Frank Hyundai and the customer service has been outstanding every time. From sales to service and everything in betwee This is my 3rd car purchased at Frank Hyundai and the customer service has been outstanding every time. From sales to service and everything in between, the staff at Frank Hyundai has gone above and beyond every time. Keep up the great work. More

new car purchase It was a wonderful purchase of a great car that left us all happy. Thank you so much for such a wonderful internet deal, Omar. It was a wonderful purchase of a great car that left us all happy. Thank you so much for such a wonderful internet deal, Omar. More

The entire process from start to finish was easy and genuine Greeted professionally by sales person and was shoed plenty of vehicles and test drove the one I wanted, before making my selection. The whole proces Greeted professionally by sales person and was shoed plenty of vehicles and test drove the one I wanted, before making my selection. The whole process was very easy and seemed genuine, not too pushy and not fake. I would definitely buy there again. More

Best Buying Experience I Ever HAd Hands down, not only was everyone personable and efficient, but no other dealership was able to come close when it came to pricing. Omar Asad, the Int Hands down, not only was everyone personable and efficient, but no other dealership was able to come close when it came to pricing. Omar Asad, the Internet Sales Manager is an outstanding person to deal with. More

I'm enjoying my new car! It's feels so great to finally get a huge upgrade. The back up camera is awesome. Everything is new to me. Hyundai made me and my husband feel comfort It's feels so great to finally get a huge upgrade. The back up camera is awesome. Everything is new to me. Hyundai made me and my husband feel comfortable and I already bought a car cover to protect our precious red 2016 Elantra ;) More

Exceeded expectations Our sales person went above and beyond to find and show us the exact vehicle we were looking for. The vehicle was not yet on the sale lot, but we were Our sales person went above and beyond to find and show us the exact vehicle we were looking for. The vehicle was not yet on the sale lot, but we were taken to the receiving inspection lot to see the vehicle. The vehicle was not one to be ready until the next day but Frank Hyundai took the time to get the vehicle ready for us on the spot. The sale process was quick and I never felt never pressured. The staff was outstanding. We found the vehicle through the dealership web site. I only made 1 trip to the dealership and no previous communication. Frank Hyundai will sell you a car and NOT waste your time. More

I Am Happy! I received service above and beyond what might be expected. Not only were the employees courteous, but they went out of their way to accommodate me t I received service above and beyond what might be expected. Not only were the employees courteous, but they went out of their way to accommodate me to get me the car I wanted exactly as I wanted it. They picked me up at the Temecula Mall, driving all the way from National City. That's great customer service! The driver, Mr. Miguel Jimenez, was delightful to be in the car with for an unexpected two hours. Everything was as promised once I arrived. More