Frank Hyundai
National City, CA
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5 star service! above and beyond my expectations. 5 stars to Omar Asaad and Mike Oyuki. Omar ver easy to deal great service! Test drive with Mike was the best I have ever had with any dealership. 5 stars to Omar Asaad and Mike Oyuki. Omar ver easy to deal great service! Test drive with Mike was the best I have ever had with any dealership. More
Good Experience The staff at Frank Hyundai did a great job at maximizing our savings and minimizing our payments. Their kindness was greatly appreciated during our b The staff at Frank Hyundai did a great job at maximizing our savings and minimizing our payments. Their kindness was greatly appreciated during our buying experience. More
Frank Hyundai is the BEST for Professionalism, sincerity, and price! We will definitely recommend them to all of our friends and neighbors, and will certainly get our next ca for Professionalism, sincerity, and price! We will definitely recommend them to all of our friends and neighbors, and will certainly get our next car there! More
Large well run dealership They are 100 miles from our home. They had the selection so we could get the color and equipment we wanted. Will probably get serviced at Garden Grove They are 100 miles from our home. They had the selection so we could get the color and equipment we wanted. Will probably get serviced at Garden Grove Hyundai. I have had the car and I love it. I was driving a Lexus. It took a nice car to replace it. More
First time rocky, the second time better. The first day I went to the dealership to trade in my old car to lease a new one, Mr. Chase did not take enough time to fully understand my needs. He The first day I went to the dealership to trade in my old car to lease a new one, Mr. Chase did not take enough time to fully understand my needs. He did not, for example, take into consideration my budget by failing to show me cheaper alternatives. The second day, I went back to the dealership because Angie gave me a call and said she had a feeling that I did not leave satisfied. I decided to give it another shot. She listened to what my situation was and my needs and hooked me up with a suitable set of wheels. More
LESSONS LEARNED 1. When buying a new car, search the internet first and get as much info as you could get to be educated with the terms that will be used during the 1. When buying a new car, search the internet first and get as much info as you could get to be educated with the terms that will be used during the purchase. 2. Demand to test drive the car if it is not offered to you. 3. Open up the hood of the car and check the condition of the engine if you are satisfied or not. 4. Don't buy a car before the end of the day because the dealership is about to close. You will feel like you have to complete all those numerous signatures in order to drive away and head home. (note: we were not in a way hurried up). 5. If you think you and your party are not treated equally, leave. Go to another dealership. 6. A smile or hospitality works. A bottle of water maybe? A cup of coffee maybe? More
Frank Hyundai This car purchase was not a good experience. It took way too long and the finance guy was questionable. I would not recommend this dealership. This car purchase was not a good experience. It took way too long and the finance guy was questionable. I would not recommend this dealership. More
Best on-line experience ever! This is the best dealership experience I have in a long time! The deal was made on-line due to my tight schedule. I was able to go in, sign documents This is the best dealership experience I have in a long time! The deal was made on-line due to my tight schedule. I was able to go in, sign documents and get out with my new vehicle. They accepted the deal I made to them on-line and they didn't change their offer once I arrived and keep it the same. Out of 4 other dealers that I had the intent to deal with, they were the only one who actually read my emails. Omar was great, down to the point and he never tried to upsell me, or offer me something else that I didn't want or request. More
Best Buying Experience!!!!! I emailed looking for a specific vehicle and got a response back within an hour. I then was able to come in and was greeted immediately and meet with I emailed looking for a specific vehicle and got a response back within an hour. I then was able to come in and was greeted immediately and meet with Omar Asad. He is the Go To Guy if you want a great deal without the Hassel or being pushed to buy anything and the great thing is he LISTENS!!! I listed everything I was looking for and got that! I recommend going here first. I had spend many days calling around and going into different dealers just to leave feeling disappointed and annoyed! Go see Omar ( the staff was also friendly). More
FANTASTIC! From the moment I called and then walked in to the dealership, I was treated with professionalism, respect and straightforward information. Omar was From the moment I called and then walked in to the dealership, I was treated with professionalism, respect and straightforward information. Omar was extremely professional and personable -- I truly enjoyed buying a car from him. I had done extensive research on the car and different dealerships and found Frank Hyundai to be exemplary in every way. Andy completed the sale later that night -- and communicated with Omar to ensure I was receiving the correct price. I also had an opportunity to talk with the manager (so sorry I can't remember his name) -- who was equally professional and personable. Thank you! More