Frank Hyundai
National City, CA
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Great Experience At Frank Hyundai I had first visited Hyundai Poway that morning. They were not that friendly nor helpful. I promptly ended that visit after they started talking to me I had first visited Hyundai Poway that morning. They were not that friendly nor helpful. I promptly ended that visit after they started talking to me in a demeaning way. I then went to see Omar Asad at Frank Hyundai, whom my father had visited only a few days prior. Omar was professional but more importantly, he was personable. Easy to understand and a pleasure to talk with. He was very helpful and knowledgeable. Much more so than Poway! He explained everything and was very patient with my questions. I would recommend Omar at Frank Hyundai to anyone! More
Sonata Sport This dealership provided beyond excellent service; all needs were met, and all staff were extraordinarily friendly. The financial department had excel This dealership provided beyond excellent service; all needs were met, and all staff were extraordinarily friendly. The financial department had excellent customer service and offered very thorough explanations of the agreement between Hyundai and myself. More
Great Experience Buying my new Hyundai Tucson was a pleasant experience, price was straight forward and all was very friendly and professional. I will definitely retu Buying my new Hyundai Tucson was a pleasant experience, price was straight forward and all was very friendly and professional. I will definitely return for service on my Tucson. More
Great Car I saw a sign for the 2016 Elantra on sale and decided to stop. I took the car for a drive and it is a great car, good service. I will definitely recom I saw a sign for the 2016 Elantra on sale and decided to stop. I took the car for a drive and it is a great car, good service. I will definitely recommend this dealership. More
Z See the comments left earlier. The sales guy was great. Give him a raise. The finance guy was awful and I almost walked out. Literally. See the comments left earlier. The sales guy was great. Give him a raise. The finance guy was awful and I almost walked out. Literally. More
Hyundai's Rock! Omar made the car buying process easy, enjoyable and answered all of our questions. He was very thorough. Omar even programmed in our favorite Sirius Omar made the car buying process easy, enjoyable and answered all of our questions. He was very thorough. Omar even programmed in our favorite Sirius radio stations before we left the dealership. More
Great Customer Service Julio was an awesome help, especially since this was my first new car and I felt overwhelmed he made it easy and provided me with great service. Julio was an awesome help, especially since this was my first new car and I felt overwhelmed he made it easy and provided me with great service. More
Elantra Finance person Adolfo misrepresented initial purchase contract by switch & bait, lowering interest rate and increasing cost of options, I.e. $1,200+ f Finance person Adolfo misrepresented initial purchase contract by switch & bait, lowering interest rate and increasing cost of options, I.e. $1,200+ for car alarm. He told me my new car didn't have an alarm when it actually did. I contacted management next day, removed options & re-did contract. I am now satisfied with purchase. More
Outstanding Service I felt that I received outstanding service and recommend Frank's Hyundai to all of my friends. I was satisfied with the professionalism and the time t I felt that I received outstanding service and recommend Frank's Hyundai to all of my friends. I was satisfied with the professionalism and the time that the dealer spent explaining all the features to the car. More
Thank you Omar helped me with everything I needed, especially with all my concerns being my first time purchasing a car. It was a new experience for me and had Omar helped me with everything I needed, especially with all my concerns being my first time purchasing a car. It was a new experience for me and had a lot of questions and concerns that needed to be addressed. More