Frank Hyundai
National City, CA
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Thanks Had a great time at the dealership staff was a able to help me choose a car that matched my necessities. Will come back when it's time to buy another Had a great time at the dealership staff was a able to help me choose a car that matched my necessities. Will come back when it's time to buy another car More
Awesome buying experience I had an accident and mark took care of me I had Gap insurance and made it real easy for me to get back on my feet thank you mark your the best !!! I had an accident and mark took care of me I had Gap insurance and made it real easy for me to get back on my feet thank you mark your the best !!! More
2016 accent. I will go back for a Genesis.. also working with Juan was very encouraging for my daughter the car was for my oldest kid. Hope to come back soon. I will go back for a Genesis.. also working with Juan was very encouraging for my daughter the car was for my oldest kid. Hope to come back soon. More
Anger toward customers. I was shown a price for my purchase and agreed to it. Then I was offered window tinting, SWAT and door guards, was told I could pick my shades of tint I was shown a price for my purchase and agreed to it. Then I was offered window tinting, SWAT and door guards, was told I could pick my shades of tint. Then I was escorted to Finance and the price was boosted over 2100 dollars. I pointed that out and they proceeded to tell me I just agreed to it in the other room. I realize this is how it works. Yet when I said No way I do not want the window tint or the SWAT but How much for the door guards??? They became cynical and indignant and scoffed and said "probably a 1000 bucks" basically they were rude and shamed me in front of my daughter for not agreeing to the package deal they just offered and since I did not take the deal I would pay. After I made them find out exactly how much door guards were 285 and I received clarification on what a door guard covered, I declined. My point is this- I know they have to make monies on the certain selling points etc, but when you clown me in front of my kid in the slightest of ways. I draw the line. Overall I love my car, just not the hostility I was shown. More
This dealership needs new management I'm very upset that I was promised a remote for my key, told It would be ordered for me by my sales person Daniel Hernandez, and a week later I'm call I'm very upset that I was promised a remote for my key, told It would be ordered for me by my sales person Daniel Hernandez, and a week later I'm calling... getting the run around, and apparently no one knows how to help me, or what to do ... all of a sudden. More
Thank you Omar helped me find the exact I car that I wanted my experience there was easy . No one was pushy which made my experience even better Omar helped me find the exact I car that I wanted my experience there was easy . No one was pushy which made my experience even better More
Awesome Thank you for all your help will only buy cars here. Great employees friendly staff and very fast love my new car drives great awesome gas mileage ver Thank you for all your help will only buy cars here. Great employees friendly staff and very fast love my new car drives great awesome gas mileage very roomy. More
fast and friendly I was satisfied with everyone who assisted me at that dealership. I went in there knowing what I wanted and they guided me to the exact car that I was I was satisfied with everyone who assisted me at that dealership. I went in there knowing what I wanted and they guided me to the exact car that I was expecting. Everyone was friendly and most of all they were fast. More
Great Experience I had a very good time purchasing my new car and was very impressed with the service and knowledge of the employees at this dealership. I had a very good time purchasing my new car and was very impressed with the service and knowledge of the employees at this dealership. More
Customer service He is a very friendly and helpful sales agent I would recommend him to all my friends interested in buying a new car.(Adam Allison exceptional at wh He is a very friendly and helpful sales agent I would recommend him to all my friends interested in buying a new car.(Adam Allison exceptional at what he does. More