Frank Hyundai
National City, CA
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Amazing Dealership These guys made me feel at home and made us have a way better experience then the Subaru dealership we went to. Carlos Schiaffino didn't treat us like These guys made me feel at home and made us have a way better experience then the Subaru dealership we went to. Carlos Schiaffino didn't treat us like kids, he was the best guy to sell me a car to this date. More
Survey Omar and Danny were excellent. They were thorough with details of car. I would be happy to work with them if they had different financing department. Omar and Danny were excellent. They were thorough with details of car. I would be happy to work with them if they had different financing department. I felt like a "spot delivery" scam was attempted. I signed a deal for which they said I was approved, then told 8 days later that financing fell through. 8 days! I asked at very beginning of finance meeting if I had an official approval and was told yes. I initially decided not to purchase warranty and gap insurance. When I was called 8 days later, interest rate jumped almost 10% and warranty and gap were added. I only decided to accept deal because dealership had leverage and I needed car. More
We'll wait and see how well they do in the future see comments on previous page especially note the comments of a friend who had dealings with the same dealer at the same time as myself, His opinion see comments on previous page especially note the comments of a friend who had dealings with the same dealer at the same time as myself, His opinion of the dealer is quite different from mine, Which leads me to believe various salepersons vary immensely in their approach and manner, More
Great Selection at Great Price We contacted the dealership knowing what we wanted and they had a large quantity of the vehicles were were looking for. We asked them to hold a partic We contacted the dealership knowing what we wanted and they had a large quantity of the vehicles were were looking for. We asked them to hold a particular model and color for us and we went to purchase it. We knew what we wanted and they had it. Great customer service and I'm very impressed with the vehicle. It was our first Hyundai and probably won't be our last. More
First time Hundai Owner Omar was an excellent trainer. I am a senior citizen and find it overwhelming learning all the new technology. Omar has a way of making the technolo Omar was an excellent trainer. I am a senior citizen and find it overwhelming learning all the new technology. Omar has a way of making the technology seem less intimidating. He also offered to give me additional lessons if I ever need them in the future. More
Working With Omar at Frank I am extremely busy with fork and 4 kids and Omar respected my time greatly. He worked with me and answered every question I had very honestly. When I am extremely busy with fork and 4 kids and Omar respected my time greatly. He worked with me and answered every question I had very honestly. When it came to negotiations I asked what the best price/ terms he can do and he gave them to me... It was so easy and it took 30+ car buying experiences to find him and he will be the only repeat Salesman and dealer I will go to when we need our next car. Thank you so much, Kevin Stanton More
Excellent service Excellent and very professional sales team and service department was above my expectations. The quality of the product, pthe price range, and availab Excellent and very professional sales team and service department was above my expectations. The quality of the product, pthe price range, and availability made me decide to purchase from Frank Hyundai, the mos pleasant purchasing experience ever. More
Conpletely Satisified This is our 2nd vehicle that we have purchased at Frank Hyundai and let me tell you, we are completely amazed at the professionalism of all employees, This is our 2nd vehicle that we have purchased at Frank Hyundai and let me tell you, we are completely amazed at the professionalism of all employees, from the Service Department, Parts Department, Cashiers, Sales Floor, Finance Department. Everyone greats you with the utmost professionalism and makes you feel comfortable. No Hassle No Pressure. That is they way Car Buying should be. More
Exellent purchace Sales performance was great,, but financing department has a poor communication , I'm steel waiting for what they offer me on contract, hoping there's Sales performance was great,, but financing department has a poor communication , I'm steel waiting for what they offer me on contract, hoping there's no future changes on contract More
Excellent service Everyone was very professional...n very caring to my needs. I will definitely go back this is our third hyundai purchase. Omar had my car ready and it Everyone was very professional...n very caring to my needs. I will definitely go back this is our third hyundai purchase. Omar had my car ready and it was very clean...Mouna in finance was awesome...again thank u and thank u again to omar for calling to see how I liked my car... More