Frank Hyundai
National City, CA
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2017 Ioniq Our salesman Mr. Moore made buying our new car from Frank Hyundai a very easy transaction. He knew all the features and benefits of the new Ioniq car Our salesman Mr. Moore made buying our new car from Frank Hyundai a very easy transaction. He knew all the features and benefits of the new Ioniq car. We shopped a few other dealers prior to purchasing our new car and chose Frank Hyundai because of Mark Moores' friendly attitude and knowledge of Hyundais. More
IMPORTANT Finance department was horrible, they are cheating people. Once buying car no one ask any question regarding to document like visa status, SSN, I94 bu Finance department was horrible, they are cheating people. Once buying car no one ask any question regarding to document like visa status, SSN, I94 but after bought car they started to ask documents. When I sent documents, they wanted more documents, they don't even know what kind of documents they need but keep asking new documents. I sent 5 different documents in different days, still I am not sure whether my finance is approved or not. I will never recommend Frank Hyundai to my friends, family and colleagues. I wish I went directly to Kearny Mesa Hyundai. More
Customer Service Emilio did a great job! Great sales person! He was friendly and went out of his way to find the exact car I wanted. He exceeded my family's expectatio Emilio did a great job! Great sales person! He was friendly and went out of his way to find the exact car I wanted. He exceeded my family's expectations! More
My new car Good selection and did not have to wait to be greeted. Finance department was also very friendly and helpful. Trade in value was not given to me. Ha Good selection and did not have to wait to be greeted. Finance department was also very friendly and helpful. Trade in value was not given to me. Had to ask before deal was complete More
I described my dealings with the New Car Dealership of Frank Hyundai of National City. I was treated well and love my new car. I love my 2017 Veloster that I leased on May 10th 2017. My Salesperson Christian did a super job finding a car to fit my needs, getting all the finan I love my 2017 Veloster that I leased on May 10th 2017. My Salesperson Christian did a super job finding a car to fit my needs, getting all the finance papers, etc., filled out in the Finance Department. I have a couple small glitches with lease payment requirements that I am going into Frank Hyundai of National City to see why I still have monthly payments for my 2015 Genesis Coupe (turned into Franks on May 10th, 2017, when I leased my new Veloster. I now have two payments, auto pay, from my Credit Union. More
Tucson SE I was greeted in a timely manner and enjoyed my time during negotiations. The sales person was friendly and talkative and I will return to this dealer I was greeted in a timely manner and enjoyed my time during negotiations. The sales person was friendly and talkative and I will return to this dealership for services. More
Kathryn Hoslar - 2017 Elanta Great car at a great price with great service - extremely happy, and will definitley recommend this dealership to friends and family! I look forward Great car at a great price with great service - extremely happy, and will definitley recommend this dealership to friends and family! I look forward to working with Frank Hyundai again in the future. More
Ease of my first car purchase The general manager John greeted me as soon as I walked in the door. He connected me with salesperson AC who was very knowledgeable and understanding The general manager John greeted me as soon as I walked in the door. He connected me with salesperson AC who was very knowledgeable and understanding that this was my first car purchase. He took the time to explain everything in detail and without hesitation. Then I was handed over to Mona the finance manager and she was a complete live saver. I used my vehicle had a trade in and she made it easy and painless to transfer all my DMV information and she explained every process and signature throughly. I will definitely purchase my next vehicle from Frank Hyundai and I would most likely be recommending this dealership to everyone I know. More
Excellent Very professional staff. Great price. Great selection and many choices. Friendly staff and very clean facilities. Returning customer, two years ago bo Very professional staff. Great price. Great selection and many choices. Friendly staff and very clean facilities. Returning customer, two years ago bought an Elantra, now a Sonata. More
auto purchase I came in late on a Friday evening and was able to work out a deal on the car i wanted, since it was later in the evening we didn't get to cover the c I came in late on a Friday evening and was able to work out a deal on the car i wanted, since it was later in the evening we didn't get to cover the car's features. The finance lady Sasha was friendly, helpful and made it a smooth and quick signing process. Omar, the salesman was friendly and not pushy. Overall, the customer service was great. The only downside was the battery in my new car was dead so I had to go back to the dealership the next morning and get a new battery. Omar was helpful and got me rental car so i could go to my nephew's playoff game while the car was in servicing. I picked up my care later that day with a new batter, overall it was a professional experience. More