Frank Hyundai

Great service, great car The staff was professional and attentive. The car sold itself. I am satisfied with the car and may be a returning customer in the future! The staff was professional and attentive. The car sold itself. I am satisfied with the car and may be a returning customer in the future! More

No review The car buying process went well. No problems encountered during the entire process. No further comments at this time. I appreciate the assistance of The car buying process went well. No problems encountered during the entire process. No further comments at this time. I appreciate the assistance of the sales staff and of all the employees of the dealership. More

Poor service The service I and my wife received was dishonest and poor in customer service. I did not appreciate the service received and the attitudes given by st The service I and my wife received was dishonest and poor in customer service. I did not appreciate the service received and the attitudes given by staff. More

Best Car buying experience to date. We have purchased or leased 15 cars/truck/vans over the last 24 years from many different dealerships and this was by far the very best car leasing ex We have purchased or leased 15 cars/truck/vans over the last 24 years from many different dealerships and this was by far the very best car leasing experience. More

Hyundai National City Great dealership. Christian was a lot of help. I wish I didn't buy the extended warranty or the Security System. I tried to cancel it the next day. Great dealership. Christian was a lot of help. I wish I didn't buy the extended warranty or the Security System. I tried to cancel it the next day. They said I couldn't. Other than that it was a good deal if you minus the extra stuff I didn't need. More

I'm loving it Great price, Great customer service, Great overall experience. Great Vehicle. Thanks Hyundai and Frank Motors at National City, San Diego, Ca. They dr Great price, Great customer service, Great overall experience. Great Vehicle. Thanks Hyundai and Frank Motors at National City, San Diego, Ca. They drove/delivered the vehicle to my residence in Winchester, CA . Excellent, Excellent, Excellent. Will be buying my next Hyundai from ya'll as well. More

Customer Service The dealership installed a KARR security system that caused my Santa Fe to unexpectedly fail to start 3 days after I purchased it - I had to send my c The dealership installed a KARR security system that caused my Santa Fe to unexpectedly fail to start 3 days after I purchased it - I had to send my children home in a taxi cab & tow my car to the dealership. When I called for tow service, I was told that my vehicle was a 2008 Subaru, that it couldn't be found in the system, and that I had to pay out of pocket for the tow service. The dealership staff's responsiveness to my concerns and needs has been less than adequate. The fact that I sent my children home in a taxi cab because there weren't enough seats in the tow truck was never addressed - this was a traumatic experience for me and my children. The fact that I paid $74 for tow service for a 2008 Subaru was never reimbursed. I waited to complete this survey in the hopes that they would have gone above and beyond for my service and purchase experience, unfortunately I am still waiting. Alex (manager) said that there would be an adjustment to my contract for the price of the KARR system and I'm still waiting for that to be completed. I have wanted to purchase a Santa Fe for over two years, this is not how I envisioned my experience with my new Hyundai. Customer service should be priority in your business. When things go wrong, making me (your customer) happy should be priority. I have purchased all of my vehicles at a Frank dealership because of my high school friendship with Leanne Fornaca. I'm anticipating that your staff will fulfill their promises to me and use this as a learning experience for the future. More

(: It was a good overall experience purchasing at this dealer ship , 10/10 I would recommend to a close or good friend. Thank you for your help ! It was a good overall experience purchasing at this dealer ship , 10/10 I would recommend to a close or good friend. Thank you for your help ! More

Perfect Thanks Frank Hyundai for perfect customer service. I like my hyundai Elantra and I am going to pay my first payment very soon. I will offer Frank Hyu Thanks Frank Hyundai for perfect customer service. I like my hyundai Elantra and I am going to pay my first payment very soon. I will offer Frank Hyundai dealer to my friends. More

Great! It was an all around pleasure to purchase my new vehicle. I will recommend this dealership to everyone I know that is in need of a vehicle. It was an all around pleasure to purchase my new vehicle. I will recommend this dealership to everyone I know that is in need of a vehicle. More